How to Fix Excel 365 Stocks Data Not Refreshing
Question details
The user needs to resolve an issue where the Excel Stocks data type stops syncing or refreshing for specific financial securities.
- Product
- Microsoft Excel 365
- Device & OS
- not provided
- Scenario
- Attempting to pull live or delayed stock market data into a spreadsheet using the built-in linked Stocks data type.
- Observed behavior
- The Stocks data type loses its remote connection and stops updating, resulting in frozen numbers, especially observed with certain India NSE securities.
Verify that your device has a stable internet connection, as Excel's linked data types require active internet access to pull live market data. Additionally, ensure that your Microsoft 365 subscription is currently active.
Rebuild the Linked Stocks Data Type
Remove and reapply the Stocks data type to force Excel to establish a new connection with the data provider.
Over time or after network interruptions, the connection between specific cells and Microsoft's financial data provider can become corrupted. Deleting the formatting and re-linking the data usually restores functionality.
Select the affected cells containing the stuck stock data. Right-click the selection, go to Data Type, and select 'Convert to Text' to remove the existing link.
If the names look incorrect, manually re-enter the exact stock names or ticker symbols into the cells.
Select the newly entered text, navigate to the 'Data' tab on the top ribbon, and click 'Stocks' in the Data Types grouping.
Once the cells display the stock icon, click 'Refresh All' under the Data tab to ensure the latest market metrics are being pulled successfully.
Check for Excel App Updates
Update Excel to patch known bugs affecting connected services and data types.
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Frequently Asked Questions
Why does my Excel Stocks data say 'Field not found'?
This usually occurs if the specific financial data provider (like Refinitiv) has removed that data point, or if the stock exchange is temporarily unsupported or undergoing maintenance.
How often does the Excel Stocks data type refresh?
Excel Stocks data typically refreshes when you open the file or manually click 'Refresh All'. Background refreshes can also be configured in the Data Type properties, often defaulting to a 5-minute interval for active markets.
Do I need a Microsoft 365 subscription to use the Stocks data type?
Yes, the Stocks and Geography linked data types are premium features available only to users with an active, paid Microsoft 365 subscription.
What if only one specific stock ticker won't update?
If other stocks update normally but one fails, the specific ticker symbol might be incorrect, recently delisted, or no longer supported by the provider. Try searching using the company's full name in the Data Selector pane instead of the ticker symbol.
