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How to Fix Visio 2019 English UK Language Installation Error
Question details
The user is unable to install the English UK language pack for Visio 2019 Professional, encountering configuration file errors and licensing issues.
- Product
- Microsoft Visio 2019 Professional
- Device & OS
- not provided
- Scenario
- Installing Visio 2019 using the Office Deployment Tool with a specific language pack.
- Observed behavior
- The installation fails stating English UK is unavailable, throws a configuration-file error (code 01-2048 (0)), and results in licensing or activation problems.
Before troubleshooting, ensure you have administrator privileges on your computer and verify that your Visio 2019 Professional license key is valid and has not expired.
Verify and Update the Office Deployment Tool Configuration
Correcting the XML configuration file ensures the Office Deployment Tool installs a supported language and resolves path error code 01-2048 (0).
Volume license installations of Visio 2019 require the Office Deployment Tool. If the specified language is not supported by your media or the source path is incorrect, the installation will abort.
Open the folder containing the Office Deployment Tool on your PC and locate your configuration.xml file.
Right-click the configuration.xml file and select 'Edit' to open it in Notepad or your preferred text editor.
Find the Language ID tag. If 'en-GB' (English UK) is unsupported, change it to 'en-US' (English US).
Verify the SourcePath attribute at the top of the file to ensure it points to the correct local folder or network share where the installation files are stored.
Save the file, open Command Prompt as an administrator, navigate to the folder, and type 'setup.exe /configure configuration.xml' to retry the installation.
Resolve License Key and Activation Issues
If the installation completes but the product appears expired, you must manually re-verify the license or use specialized Microsoft support.
Switch to WPS Office for a Hassle-Free Experience
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- 1. Download the installer: Visit the official WPS website and click 'Download WPS Office Free'.
- 2. Run the setup: Double-click the downloaded lightweight installer file to begin.
- 3. Install the software: Follow the simple on-screen instructions to complete the installation in seconds without modifying any configuration files.
- 4. Start creating: Open WPS Office and start creating documents, spreadsheets, and diagrams immediately.
Frequently Asked Questions
Why does Visio 2019 say the English UK language is unavailable?
This occurs when the English UK (en-GB) language pack is not included or supported by your specific Visio volume license media. Switching the configuration file's language ID to English US (en-US) usually resolves this.
What does configuration-file error code 01-2048 (0) mean?
This error typically indicates that the Office Deployment Tool cannot locate the installation files. It is almost always caused by an incorrect folder path in the SourcePath attribute of your configuration.xml file.
How do I fix an expired license error immediately after installing Visio?
If your license shows as expired right after a fresh installation, the product key might be invalid, or leftover data from a previous Dutch installation is conflicting. Try activating by phone or contacting Microsoft Support to verify your key's status.
Can I install Visio 2019 Professional without the Office Deployment Tool?
For retail versions, you can install Visio directly from your Microsoft account page. However, for volume license editions like Visio 2019 Professional, using the Office Deployment Tool with a correctly formatted configuration.xml file is mandatory.
