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Uninstall & Reinstall Issues

How to Move Office 2024 Professional Plus to a New PC

Maira MehtabMaira Mehtab Sep 22, 2026 869 views

Question details

The user wants to transfer an existing Microsoft Office 2024 Professional Plus installation and license to a new computer.

Product
Microsoft Office 2024 Professional Plus
Device & OS
Windows 11
Scenario
Upgrading or migrating to a new PC and needing to retain the previously purchased Office software.
Observed behavior
Seeking instructions on how to properly deactivate the software on the old device and reinstall it successfully on the new hardware.
Before you start

Ensure you have the login credentials for the Microsoft account associated with your Office 2024 purchase, and verify that your new PC meets the Windows 11 system requirements.

Solution 1Recommended

Transfer Your Office 2024 License via Microsoft Account

The standard method for transferring your Office 2024 Professional Plus license involves deactivating the old installation online and downloading the installer on the new PC.

Not all Office licenses are transferable. Retail versions linked to your Microsoft account generally allow transfer, whereas OEM (pre-installed) versions are permanently tied to the original computer's motherboard and cannot be moved.

1
Access your Microsoft account

Open a web browser on your new PC and go to the Microsoft Services & Subscriptions page at account.microsoft.com/services.

2
Sign in

Log in using the exact Microsoft account credentials that are linked to your Office 2024 Professional Plus purchase.

3
Deactivate the old installation

Locate your Office 2024 product in the list of services. If it displays an active installation on your old computer, click on the option to 'Sign out of Office' or 'Deactivate' for that specific device.

4
Download the installer

Once deactivated, click the 'Install' button next to your Office 2024 subscription to download the setup file to your new computer.

5
Install and activate

Run the downloaded installer file. Follow the on-screen prompts to complete the installation, and log in when prompted to activate the software on your new PC.

Phone Activation May Be Required: If you encounter an error stating the product key has been activated the maximum number of times, you may need to choose the 'Activate by Phone' option and contact Microsoft Support to complete the transfer.
Free Microsoft Office alternative

Try WPS Office: A Free and Seamless Alternative

Having trouble transferring your Office 2024 license or encountering activation limits? WPS Office is a highly compatible, free alternative that lets you edit Word, Excel, and PowerPoint files without strict licensing hurdles.

  1. 1. Download WPS Office: Visit the official WPS website and download the free installation package.
  2. 2. Install the Software: Run the installer and follow the quick setup wizard to install WPS Office on your new PC.
  3. 3. Open Your Files: Launch WPS Office and directly open your existing Microsoft Office documents without needing format conversion.
Free to use with a familiar, easy-to-learn interfaceFully compatible with Microsoft Office formats like .docx, .xlsx, and .pptxLightweight installation that runs smoothly on almost any PCNo complex license transfer processes when changing computers
microsoft office alternative - wps office

Frequently Asked Questions

Can I transfer an OEM version of Office 2024 to a new PC?

No. If your Office 2024 Professional Plus came pre-installed on your old computer (an OEM license), it is permanently tied to that original hardware and cannot be legally transferred to a new PC.

What if my Office 2024 product key isn't linked to a Microsoft account?

If you purchased a retail product key that hasn't been linked to a Microsoft account, you must manually uninstall Office from the old PC, install it on the new PC using your original installation media, and enter the product key when prompted.

Will transferring my Office license move my files as well?

No, transferring the license only moves the software activation. You will need to manually transfer your personal documents, spreadsheets, and presentations using a USB flash drive, cloud storage (like OneDrive or Google Drive), or a local network transfer.

Why does Microsoft say I have reached the maximum number of activations?

This error typically occurs when the system detects multiple hardware changes or concurrent installations. You can usually resolve this by launching any Office app as an administrator, selecting the option to activate by telephone, and calling the Microsoft Activation Center.