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How to Reuse Office LTSC 2024 Licenses After a Hardware Failure
Question details
The user needs to transfer and reactivate Office LTSC 2024 licenses on replacement computers after the original machines experienced motherboard failures.
- Product
- Microsoft Office LTSC 2024
- Device & OS
- not provided
- Scenario
- Reactivating Office LTSC 2024 licenses on new replacement PCs because the original computers suffered irreversible motherboard failures.
- Observed behavior
- The original computers are broken and inaccessible, preventing standard deactivation, and the licenses need to be successfully validated on the new hardware.
Determine whether your Office LTSC 2024 license uses a Multiple Activation Key (MAK) or Key Management Service (KMS), and ensure you have access to your organization's volume licensing administrator.
Contact Your Volume Licensing Administrator for KMS or MAK Reassignment
Because Office LTSC 2024 is a volume-licensed product, hardware failures do not automatically release the license. Your IT admin must reassign or validate the new hardware.
Office LTSC 2024 is designed for organizational use and typically relies on MAK or KMS activation methods. When a motherboard fails, the hardware hash changes, meaning the old activation cannot be automatically ported over.
Simply uninstalling Office from a broken drive does not release a volume activation. The reassignment process depends heavily on your organization's specific Microsoft Volume Licensing agreement.
Check with your IT department to confirm if your organization uses a local KMS server or MAK keys for Office LTSC 2024.
Download and install the exact same edition of Office LTSC 2024 on the new computer using your organization's deployment tool.
Ask your administrator to authenticate the new PC against the KMS host, or provide a MAK key with available activation counts to authorize the new motherboard.
Contact Microsoft Licensing Support for Standalone Key Verification
If you purchased these keys as standalone or consumer licenses through a third-party, you must verify their authenticity and transfer rights via Microsoft Support.
Avoid Volume Licensing Hassles with WPS Office
Dealing with hardware failures, MAK activation limits, and KMS servers can be incredibly frustrating. If you need a reliable, lightweight productivity suite without the complex licensing rules of Microsoft Office LTSC, WPS Office is the perfect solution. It offers professional tools for documents, spreadsheets, and presentations completely free.
- 1. Download the installer: Visit the official WPS website and download the free WPS Office installer for your operating system.
- 2. Install the software: Run the setup file and follow the quick installation prompts. The process takes less than a minute.
- 3. Open your files instantly: Launch WPS Office and directly open your existing Microsoft Office files without worrying about activation limits or motherboard changes.
Frequently Asked Questions
Can I simply uninstall Office LTSC 2024 to release the license for my new computer?
No. Uninstalling Office LTSC 2024 does not automatically release a volume activation back to Microsoft's servers. For MAK and KMS licensing, the activation is tied to the hardware hash (like the motherboard). You must manage the reassignment through your licensing administrator.
What happens to my MAK activation count when a motherboard fails?
A Multiple Activation Key (MAK) has a predefined number of allowed activations. When a motherboard fails and you activate Office on a replacement PC, it will consume another activation from your total count. If the count reaches zero, your admin must contact Microsoft to request more activations.
Is Office LTSC 2024 meant for standard home users?
Generally, no. Office LTSC (Long Term Servicing Channel) is a volume-license product intended for commercial organizations, enterprises, and government institutions that cannot accept regular feature updates. If you purchased an LTSC key as a standard consumer, you should verify its authenticity and transfer rights.
