'%3e%3cpath%20d='M8%200C12.4183%200%2016%203.58172%2016%208C16%2012.4183%2012.4183%2016%208%2016C3.58172%2016%200%2012.4183%200%208C0%203.58172%203.58172%200%208%200ZM11.6162%204.38379C11.2257%203.99337%2010.5927%203.99338%2010.2021%204.38379L8%206.58594L5.79785%204.38379C5.40732%203.99334%204.77429%203.99329%204.38379%204.38379C3.99331%204.77429%203.99335%205.40733%204.38379%205.79785L6.58594%208L4.38379%2010.2021C3.99348%2010.5927%203.99341%2011.2257%204.38379%2011.6162C4.77426%2012.0066%205.40734%2012.0065%205.79785%2011.6162L8%209.41406L10.2021%2011.6162C10.5927%2012.0066%2011.2257%2012.0067%2011.6162%2011.6162C12.0067%2011.2257%2012.0066%2010.5927%2011.6162%2010.2021L9.41406%208L11.6162%205.79785C12.0066%205.40735%2012.0066%204.77429%2011.6162%204.38379Z'%20fill='%23080E17'%20fill-opacity='0.46'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3761_713'%3e%3crect%20width='16'%20height='16'%20fill='white'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
Set Up Microsoft 365 on a New MacBook Air After Replacing a Mac
Question details
The user needs to set up Microsoft 365 on a new MacBook Air and update the device list in their Microsoft account to reflect the new device.
- Product
- Microsoft 365
- Device & OS
- Mac
- Scenario
- Transferring a Microsoft 365 subscription from an old MacBook Pro to a new MacBook Air.
- Observed behavior
- The new MacBook Air does not immediately appear in the Microsoft account device list, and the old MacBook Pro remains listed as signed in.
Ensure you have the login credentials for the Microsoft account linked to your Microsoft 365 subscription and a stable internet connection before proceeding.
Install Microsoft 365 and Manage Connected Devices
Download and install Microsoft 365 on your new MacBook Air, sign in to activate the apps, and remove the old device from your account dashboard.
Microsoft 365 subscriptions allow installation on multiple devices. Simply installing the software and signing in on the new Mac will automatically register it to your account device list.
Go to the Microsoft 365 portal in your web browser, sign in with your associated account, and click the 'Install apps' button to download the Office installer package to your new MacBook Air.
Run the downloaded installer package. Once installed, open any Office app (such as Microsoft Word), click 'Sign In' when prompted, and enter your Microsoft account credentials to activate the suite.
Log in to your Microsoft Account dashboard online, navigate to the 'Devices' section, locate your old MacBook Pro, and click 'Sign out' or 'Remove device' to deregister it.
Try WPS Office as a Seamless, Free Alternative for Mac
If you want to avoid managing subscription device limits and activation headaches, WPS Office provides a free, lightweight, and powerful alternative for your new MacBook Air.
Frequently Asked Questions
Why is my old MacBook Pro still showing in my Microsoft account?
Microsoft 365 does not automatically remove offline or factory-reset devices from your account. You must manually sign in to your Microsoft account online and remove the old device from the 'Devices' section.
Do I need to deactivate Microsoft 365 on my old Mac before installing it on the new one?
No, you do not need to deactivate it first. You can simply install and sign in on your new MacBook Air. If you reach your device limit, you can remotely sign out of the old Mac via your Microsoft account dashboard.
How many Macs can I install Microsoft 365 on simultaneously?
With a Microsoft 365 Personal or Family subscription, you can install the Office apps on multiple devices and be signed in to up to 5 devices at the same time per licensed user.
