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License & Subscription Issues

Excel Inquire Add-In Missing in Microsoft 365 Family: Solutions

Nimra MalikNimra Malik Sep 25, 2026 869 views

Question details

The user wants to use the Excel Inquire COM add-in to compare workbooks, but the feature is missing or inaccessible in their Microsoft 365 Family subscription.

Fix Excel Inquire Add-In Unavailable in Microsoft 365 Family
Product
Microsoft Excel
Device & OS
not provided
Scenario
Comparing workbooks or auditing spreadsheets using the Inquire tool.
Observed behavior
The Inquire add-in does not appear in the COM Add-ins list because it is not supported in the Microsoft 365 Family edition.
Before you start

Confirm your exact Microsoft 365 subscription tier by checking the Account section in Excel to verify if your current plan supports enterprise-level COM add-ins.

Solution 1Recommended

Upgrade to a Supported Microsoft Office Edition

Since the Inquire add-in is restricted to enterprise and professional tiers, upgrading your license is the only direct way to access it.

The Inquire COM add-in is a premium auditing tool integrated directly into specific Office installations. It is not offered as a standalone download.

1
Open Account Settings

Launch Excel, click on 'File' in the top-left corner, and select 'Account' from the main menu.

2
Check Current License

Review the 'Product Information' section to confirm your current license is Microsoft 365 Family or Personal.

3
Upgrade Plan

Visit the official Microsoft website to upgrade your subscription to Microsoft 365 Apps for enterprise or Office Professional Plus to unlock the Inquire feature.

Upgrade to a Supported Microsoft Office Edition
Supported Editions: Inquire is commonly available in Microsoft 365 Apps for enterprise, Office Professional Plus, and standalone enterprise versions of Excel.
Free Microsoft Office alternative

Easily Compare Workbooks with WPS Office

Instead of paying for an expensive enterprise license just to compare spreadsheets, try WPS Office. It is a free, lightweight suite that offers robust spreadsheet tools and complete compatibility with your existing files.

  1. 1. Download WPS Office: Visit the official WPS website and download the free WPS Office suite to your device.
  2. 2. Open Spreadsheets: Launch WPS Spreadsheet and open the Excel workbooks you want to analyze.
  3. 3. Compare Data: Use the built-in view tools to organize your windows side-by-side and quickly compare your datasets.
Fully compatible with Microsoft Excel formats (.xlsx, .xls, .csv).Built-in intuitive tools for side-by-side data comparison without enterprise restrictions.Lightweight software that runs smoothly on almost any device.Familiar user interface for seamless migration from Microsoft Office.
microsoft office alternative - wps office

Frequently Asked Questions

Can I download the Inquire add-in for Microsoft 365 Family?

No, the Inquire add-in cannot be downloaded or installed separately. It is a built-in feature exclusive to specific professional and enterprise editions of Microsoft Office, and is permanently unavailable for Home or Family plans.

Which Office versions actually support the Inquire add-in?

The Inquire add-in is typically available in Microsoft 365 Apps for enterprise, Office Professional Plus, and standalone enterprise versions of Excel.

Where do I find the Inquire add-in if I upgrade my license?

After upgrading to a supported edition, go to File > Options > Add-Ins. Select 'COM Add-ins' from the Manage drop-down list at the bottom of the window, click Go, check the box next to 'Inquire', and click OK to enable the Inquire tab on your ribbon.