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How to Access Microsoft Home Use Program Orders on a New Mac
Question details
The user wants to retrieve their order history for an Office Professional Plus purchase made via the Microsoft Home Use Programme (HUP) using a former work email address, and install it on a new Mac.
- Product
- Microsoft Office (HUP)
- Device & OS
- Mac
- Scenario
- Attempting to reinstall previously purchased software on a new device using an old work email account.
- Observed behavior
- The user needs to locate the order history and download link, but is unsure how to access it given they have left the employer associated with the original purchase.
Ensure you still know the password associated with your former work email address, as you will need it to sign in to the Microsoft Home Use Program portal.
Access the Microsoft Home Use Program Order History
Log in to the dedicated Microsoft HUP order history page using the original work email address to retrieve your software download.
Please note that the Microsoft Home Use Program (HUP) is tied to your employer's eligibility. If you have left the company, your access to the program and the associated software licenses may no longer be active, depending on the organization's account status.
Open a web browser on your new Mac and go to the official Microsoft Home Use Programme order-history page.
Enter the former work email address that you used to originally purchase Office Professional Plus and click 'Next'.
If your account is still eligible and active, you will receive an email with a link to your order history. Access this link to view your past purchases.
Locate the Office installation file for Mac in your order history, click the download button, and follow the on-screen instructions to install it on your new computer.
Lost Access to Your HUP Office? Try WPS Office for Mac
If you can no longer access your Microsoft Home Use Program account after leaving your employer, you don't need to purchase a brand-new, expensive license. WPS Office offers a free, lightweight, and highly compatible alternative for your new Mac.
- 1. Download the Installer: Visit the official WPS Office website and download the free installation file for Mac.
- 2. Install the Application: Open the downloaded .dmg file and drag the WPS Office icon into your Applications folder.
- 3. Open Your Files: Launch WPS Office and instantly open your existing Word, Excel, or PowerPoint files without needing a paid subscription.
Frequently Asked Questions
Can I still use my HUP Office license if I leave the company?
Generally, Microsoft Home Use Program licenses are tied to your continued employment with the eligible organization. If you leave, the license typically expires or becomes invalid according to Microsoft's terms.
What if I don't have access to my old work email anymore?
If you no longer have access to the email inbox used for the original purchase, you will not be able to receive the verification link required to log in to the HUP portal and retrieve your old order history.
Is Office Professional Plus available for Mac?
Office Professional Plus is typically a Windows-only product. If you purchased this specific version, you may not be able to install it on a Mac natively without using virtualization software. The Mac equivalent provided through HUP is usually Office Standard for Mac.
