Sign-in & Login Problems

How to Fix Microsoft Account Sign-In Error 0x8007003B on Windows 11

Maira Mehtab Sep 20, 2026 868 views

Question details

The user is unable to sign into Microsoft apps, Edge, Outlook, or their Microsoft account due to error code 0x8007003B.

Product: Windows 11, Microsoft Apps
Device & OS: Windows 11
Scenario: Attempting to sign in to a Microsoft account, access Microsoft apps, or verify a Windows profile.
Observed behavior: Sign-in repeatedly fails with error 0x8007003B, and the Windows account displays a 'verify' status, despite previous attempts to disable proxies and firewalls.

Before you start

Before proceeding, ensure you have your Microsoft account credentials handy and temporarily disable any third-party antivirus software that might interfere with your network connection.

Solution 1Recommended

Reset Windows Network Stack and Settings

Since error 0x8007003B is often network-related, clearing the network stack can restore a clean connection to Microsoft authentication servers.

Corrupted network configurations can block Microsoft apps from securely communicating with sign-in servers. Flushing the DNS and resetting the Winsock catalog will resolve these underlying conflicts.

Open Command Prompt as Administrator

Click the Start button, type 'cmd' in the search bar, right-click on 'Command Prompt', and select 'Run as administrator'.

Run Network Reset Commands

Type 'netsh winsock reset' and press Enter. Once complete, type 'netsh int ip reset' and press Enter, followed by 'ipconfig /flushdns' and Enter.

Restart Your Computer

Reboot your Windows 11 PC to apply the network changes, then try signing into your Microsoft account again.

Network Reconnection: After a network reset, you may need to re-enter your Wi-Fi password if your wireless connection settings are cleared.

Solution 2

Update TLS Settings to Secure Protocols

Obsolete or insecure TLS configurations can block secure sign-ins. Updating these settings ensures your PC can securely reach the Microsoft servers.

Solution 3

Verify Account Status and Disable Proxies

An unverified account or a misconfigured proxy can trigger constant sign-in prompts and error 0x8007003B.

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Frequently Asked Questions

What does error code 0x8007003B mean?

Error 0x8007003B typically indicates a network connection issue or protocol interference that prevents your Windows device from securely communicating with Microsoft's sign-in servers.

Will resetting my network settings delete my personal files?

No, resetting network settings only reinstalls network adapters and reverts networking components back to their defaults. Your documents, photos, and personal files will remain untouched.

How do I verify my Windows account if the settings app sign-in fails?

You can verify your credentials by logging into your Microsoft account via a web browser on a different device (like a smartphone). This helps complete any pending security verifications outside of the problematic Windows environment.

Login & Account Issues