Microsoft Account Errors

How to Remove Parental Approval Requests from an Incorrect Microsoft Account

Steve K Sep 28, 2026 870 views

Question details

The user needs to stop Windows from repeatedly requesting parental consent due to a Microsoft account being incorrectly classified as a child account.

How to Remove Parental Approval Requests from an Incorrect Microsoft Account

Product: Microsoft Account
Device & OS: Windows
Scenario: Trying to use Windows or download apps but being blocked by parental consent prompts caused by a wrong birth date on the account.
Observed behavior: Windows continuously triggers parental approval requests because the connected Microsoft account was set up with a minor's birth date, even if the account has been closed.

Before you start

Ensure you have access to a secondary adult Microsoft account, or are prepared to create a new one, as you will need parent-level permissions to modify a child account's age.

Solution 1Recommended

Use a Parent Account to Correct the Child Account's Birth Date

The most effective method is to link the incorrect child account to an adult account via Microsoft Family Safety and update the birth date.

Microsoft requires adult verification to change a child's birth date. If you accidentally created a child account, you must use a separate adult account to act as the 'parent' and authorize the change.

Create or sign in to an adult account

Go to the Microsoft account page and sign in with a known adult account. If you do not have one, create a new Microsoft account ensuring the birth date reflects an adult age.

Add the child account to your family group

Navigate to the Microsoft Family Safety page. Click 'Add a family member' and enter the email address of the incorrectly aged child account.

Accept the family invitation

Open a private browsing window, sign in to the child account's email, and accept the family invitation.

Manage consent and update age

Return to the adult account's Family Safety dashboard. Click on the three dots next to the child's name, select 'Manage consent', and then edit the child's personal info to reflect the correct adult birth date.

Use a Parent Account to Correct the Child Account's Birth Date

Approval Requests Removed: Once the account is registered as an adult, Windows will stop prompting you for parental consent.

Solution 2

Create a New Microsoft Account

If the child account is already closed or unrecoverable, establishing a new adult account will bypass the parental consent loop.

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Frequently Asked Questions

How long does it take for a birth date change to take effect on Windows?

Once you update the birth date via the Microsoft Family Safety page, the change is usually immediate. However, you may need to restart your computer or wait up to 24 hours for the new settings to sync across all Windows services.

Can I remove a child account without having an adult account?

No. Microsoft's security policies require a verified adult account within the same Family group to provide consent, update the birth date, or remove the child account from the system.

What should I do if the child account is already closed but Windows still asks for approval?

If the account was closed but is still linked to your device, go to Windows Settings > Accounts > Email & accounts, find the closed account, and remove it manually from your device.

Why does Microsoft think I am a child when I create an account?

This happens if you accidentally select a birth year during account creation that makes your calculated age under 18 (or under 13, depending on your region's digital privacy laws).

Login & Account Issues