License & Subscription Issues

How to View Microsoft Purchases, Subscriptions, and Order History

Maira Mehtab Sep 28, 2026 870 views

Question details

The user wants to find and review their purchased Microsoft products, active subscriptions, redeemed products, and transaction dates online.

Product: Microsoft Account
Device & OS: not provided
Scenario: Checking account details to verify active subscriptions, past purchases, or product redemptions.
Observed behavior: The user needs to access the correct Microsoft web pages to view their comprehensive order and subscription history.

Before you start

Ensure you have the login credentials (email and password) for the specific Microsoft account used to make the purchases or redeem the subscriptions.

Solution 1Recommended

Access the Microsoft Services and Subscriptions Page

This page allows you to view all active and past subscriptions linked to your Microsoft account.

The Services and Subscriptions portal is the primary hub for managing ongoing Microsoft services like Office 365, Xbox Game Pass, and other redeemed software products.

Navigate to the official page

Go to the Microsoft account web portal and select the 'Services & subscriptions' tab, or navigate directly to account.microsoft.com/services.

Sign in to your account

Enter the email address and password associated with the Microsoft account you want to check.

Review your subscriptions

Scroll through the page to view your active subscriptions, canceled services, and redeemed products.

Solution 2

Review Microsoft Order History

Use the Order History page to find specific details about past purchases, billing amounts, and transaction dates.

Solution 3

Troubleshoot Unresponsive Help Screens

What to do if the Microsoft account pages fail to load or display errors.

Free Microsoft Office alternative

Looking for a Cost-Effective Office Suite? Try WPS Office

If you are reviewing your Microsoft subscriptions and looking to cut down on recurring software costs, consider WPS Office. It provides a powerful, lightweight, and free alternative to Microsoft Office, fully compatible with all major document formats.

1. Visit the website: Go to the official WPS Office website to access the download options.
2. Download the installer: Click the 'Free Download' button to get the installation package for your operating system.
3. Install and edit: Follow the on-screen instructions to install WPS Office and instantly open your existing Office files.

100% free to download and use for essential office tasks.Fully compatible with Microsoft Word, Excel, and PowerPoint formats (.docx, .xlsx, .pptx).Lightweight installation that uses minimal system resources.Familiar user interface that requires no learning curve to master.

microsoft office alternative - wps office

Frequently Asked Questions

Why can't I see my purchase in my Microsoft account?

You might be signed in with a different Microsoft account than the one used to make the purchase. Double-check your login email to ensure it matches the correct account.

How far back does the Microsoft order history go?

You can typically view your Microsoft order history for the past several years using the date filter on the Order History page. Simply adjust the time range dropdown to view older transactions.

Can I cancel my Microsoft subscription from the Services page?

Yes, you can manage your billing, turn off recurring billing, or cancel an active subscription directly from the 'Manage' section next to your subscription on the Services & subscriptions page.

What should I do if my redeemed product doesn't appear?

If a recently redeemed product does not show up, try refreshing the page, signing out and back in, or checking if the service is experiencing a temporary outage.

Login & Account Issues