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How to View Registered Devices with a Microsoft 365 Family Subscription
Question details
The user needs to locate and view the devices that are currently registered and using their Microsoft 365 Family subscription.
- Product
- Microsoft 365
- Device & OS
- not provided
- Scenario
- Managing a Microsoft 365 Family subscription and tracking active device installations.
- Observed behavior
- The user is unable to find the list of devices registered under their Microsoft 365 Family subscription.
Ensure you have the login credentials for the primary Microsoft account associated with the Microsoft 365 Family subscription.
View Devices via Microsoft Account Dashboard
Access your Microsoft account management page to see all devices linked to your Microsoft 365 apps.
Microsoft allows you to manage your active installations and devices directly from your online account dashboard. This is the primary method for tracking where your subscription is being used.
Go to the official Microsoft account website and sign in using the email address linked to your Microsoft 365 Family subscription.
Locate the 'Services & subscriptions' tab in the top navigation menu, find your Microsoft 365 Family subscription, and click on 'Manage'.
Scroll down to the 'Microsoft 365 apps for your devices' section. Use the drop-down control to view all devices currently associated with your account.
Try WPS Office: A Free and Lightweight Alternative to Microsoft 365
If you are tired of managing complex subscriptions, family sharing restrictions, and device limits, consider switching to WPS Office. It is a powerful, free alternative that offers seamless compatibility with Microsoft Office formats without the hassle of account restrictions.
- 1. Download WPS Office: Visit the official WPS Office website and click the free download button for your operating system.
- 2. Install the Software: Run the downloaded installer and follow the simple on-screen prompts to set up WPS Office on your device.
- 3. Open Existing Documents: Launch WPS Office and directly open your existing .docx, .xlsx, or .pptx files with full formatting compatibility.
Frequently Asked Questions
Why can't I see my family members' devices on my Microsoft account?
Due to Microsoft's privacy and security policies, the device list is unique to each individual Microsoft account. Even as the primary subscription owner, you cannot see the specific devices where family members have installed the apps; you can only see the accounts you have shared the subscription with.
How many devices can I register with a Microsoft 365 Family subscription?
A Microsoft 365 Family subscription can be shared with up to 6 people. Each person can install Microsoft 365 apps on all their devices and be actively signed in to 5 devices at the same time.
How do I remove a registered device from my Microsoft 365 account?
To sign out of or remove a device, go to the 'Microsoft 365 apps for your devices' section in your account dashboard, locate the device you want to remove, and select 'Sign out' to deactivate the installation on that specific device.
