License & Subscription Issues

What is a PRO 1-Year Subscription Alongside Microsoft 365 Family?

Maira Mehtab Sep 22, 2026 868 views

Question details

The user needs to identify an unfamiliar 'PRO (1 year)' subscription billed alongside their Microsoft 365 Family plan and determine if it is related to Copilot or is redundant.

Services and Subscriptions page in Microsoft account

Product: Microsoft Account / Third-party Apps
Device & OS: not provided
Scenario: Reviewing active subscriptions and recurring billing on a Microsoft account.
Observed behavior: A mysterious 'PRO (1 year)' subscription appears in the account alongside Microsoft 365 Family, causing confusion about its origin and necessity.

Before you start

Log in to your Microsoft account using your primary email address and have your recent billing statements ready to cross-reference the subscription charges.

Solution 1Recommended

Identify and Manage the Third-Party PRO Subscription

Check your Microsoft account's Services & Subscriptions page to find the specific app tied to the PRO 1-year charge and cancel it if unwanted.

A generic 'PRO (1 year)' label usually indicates a premium subscription for a third-party application downloaded from the Microsoft Store, such as Drawboard PDF Pro. It is entirely separate from Microsoft 365 Family.

Sign in to Microsoft Account

Navigate to the official Microsoft account website and log in with the credentials associated with your Microsoft 365 Family plan.

Access Services & Subscriptions

Click on 'Services & subscriptions' in the top navigation menu to view all active products and services billed through your Microsoft account.

Identify the App

Locate the 'PRO (1 year)' entry. Click on 'Manage' next to it to reveal the actual third-party application it belongs to, such as Drawboard PDF Pro.

Cancel or Turn Off Recurring Billing

If you do not need this third-party subscription, click 'Cancel subscription' or 'Turn off recurring billing' to prevent future charges.

Not Related to Copilot: Microsoft Copilot subscriptions are explicitly named 'Microsoft Copilot Pro' in your account billing statements, not simply 'PRO (1 year)'.

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Switch to WPS Office to Simplify Your Software Expenses

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Frequently Asked Questions

Does a Microsoft 365 Family subscription include Copilot Pro?

No, Microsoft Copilot Pro is a separate add-on subscription. It is not included by default in the Microsoft 365 Family or Personal plans and requires an independent purchase.

How can I tell if a subscription is from Microsoft or a third party?

In your Microsoft account's 'Services & subscriptions' section, click 'Manage' on the subscription in question. Third-party apps billed through the Microsoft Store will display the app developer or specific software name, such as Drawboard PDF.

Will cancelling a third-party PRO subscription affect my Microsoft 365 Family plan?

No. Cancelling a separate third-party subscription, like a PDF editor or design tool, will not impact your Microsoft 365 Family subscription, which is managed and billed independently.