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What Is the V9895 Subscription Charge of $9.95/Month? How to Cancel
Question details
The user is experiencing an unrecognized recurring monthly charge of $9.95 labeled as V9895 on their bank or credit card statement and wants to identify or cancel it.
- Product
- Microsoft Services
- Device & OS
- not provided
- Scenario
- Reviewing bank or credit card statements and finding an unexpected monthly recurring charge.
- Observed behavior
- A recurring deduction of $9.95 appears on the user's payment method under the billing descriptor V9895 without clear context of what was purchased.
Gather your credit card or bank statement details and ensure you have the login credentials for any Microsoft accounts used by you or your family members before investigating the charge.
Check Microsoft Services and Subscriptions
Verify if the charge is linked to an active Microsoft 365 or other Microsoft subscription on your personal account.
The $9.95 charge labeled V9895 is typically associated with a recurring Microsoft subscription, such as Microsoft 365. The first step is to check if this subscription is tied to your primary Microsoft account.
Open your web browser and navigate to https://account.microsoft.com/services. Sign in with the email address and password associated with your Microsoft account.
On the Services & subscriptions page, look for any active plans charging $9.95 per month. If you find one you do not need, click on 'Manage' and select 'Cancel subscription'.
Navigate to the 'Payment & billing' tab and select 'Order history' to see a detailed list of past charges. Look for any matching $9.95 transactions to confirm the source of the V9895 descriptor.
Contact Microsoft Support for Billing Assistance
If you cannot locate the charge on any of your accounts, contact Microsoft Support directly to investigate the unauthorized transaction.
Avoid Unwanted Subscriptions with WPS Office
Tired of unexpected $9.95 recurring monthly charges? If you are canceling your Microsoft 365 subscription, WPS Office is the perfect replacement. It provides powerful productivity tools completely free, letting you create and edit documents without the burden of mandatory subscriptions.
- 1. Download the software: Visit the official WPS Office website and download the free version for your operating system.
- 2. Install WPS Office: Run the downloaded installer and follow the simple on-screen instructions to set up the suite.
- 3. Open your existing files: Launch WPS Office and directly open your Microsoft Office documents. You can continue editing them seamlessly without losing any formatting.
Frequently Asked Questions
Why did I get a $9.95 charge from V9895?
This specific charge amount and billing code typically correlates to a monthly subscription for Microsoft services, such as a Microsoft 365 subscription, an Xbox Game Pass, or a recurring in-app purchase.
Can I get a refund for an unrecognized Microsoft charge?
Yes, if the charge was unauthorized or the result of an accidental auto-renewal, you can often request a refund by contacting Microsoft Support directly and providing the specific transaction details.
What if the V9895 subscription isn't on my personal Microsoft account?
The charge might be from a family member who used your payment card, an older secondary account you own, or a previously declined transaction processing late. If you cannot trace it to anyone in your household, contact your bank to dispute the charge as unauthorized.
