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Which Microsoft Subscription Provides AI Image Credits in Designer?
Question details
The user wants to know which Microsoft subscription offers AI image-generation credits in Microsoft Designer and how to resolve issues where credits appear to be missing.
- Product
- Microsoft Designer
- Device & OS
- not provided
- Scenario
- Attempting to generate AI images in Microsoft Designer but encountering credit limitations or confusion about subscription-specific benefits.
- Observed behavior
- The application reports no available AI image credits, leaving the user unsure if their current subscription covers this feature or if there is an account syncing issue.
Ensure you have the exact login credentials for the Microsoft account you used to purchase your Microsoft 365 or Copilot subscription, as credits are tied directly to that specific account.
Verify Your Subscription Type and Account Settings
Confirm that you are logged into the correct Microsoft account and check if you have an active Copilot Pro subscription, which provides priority AI image-generation credits.
Microsoft Designer access and the number of image-generation 'boosts' or credits you receive depend heavily on your subscription tier. While a standard Microsoft account gives basic access, Copilot Pro provides a higher allocation of daily AI credits.
Navigate to the official Microsoft Account website in your browser and sign in using your account credentials.
Click on the 'Services & subscriptions' tab located in the top navigation menu or the left-hand sidebar.
Look through your list of active products to confirm that 'Copilot Pro' is actively subscribed and billing is up to date.
Open Microsoft Designer, click on your profile icon in the top right corner, and ensure the email address matches the one with the active Copilot Pro subscription.
Contact Microsoft Support for Account Syncing Issues
If you have verified that your Copilot Pro subscription is active but Designer still shows zero credits, you will need to contact support to correct a potential billing desynchronization.
Experience Smart Document Creation with WPS Office
While resolving your Microsoft subscription issues, consider trying WPS Office. It is a powerful, lightweight, and free alternative to Microsoft Office that includes integrated AI tools to help you generate content, analyze documents, and format files effortlessly.
- 1. Download the Installer: Visit the official WPS Office website and click the download button for your operating system.
- 2. Install the Software: Run the downloaded setup file and follow the on-screen instructions to complete the installation.
- 3. Explore WPS AI: Launch WPS Office, open a new document, and look for the WPS AI icon in the toolbar to start exploring intelligent generation features.
Frequently Asked Questions
Does a standard Microsoft 365 Personal subscription include Designer AI credits?
Microsoft 365 Personal provides access to Microsoft Designer, but users generally receive a limited baseline of AI 'boosts'. For a significantly higher number of priority image-generation boosts (up to 100 per day), a Copilot Pro subscription is required.
Why does Microsoft Designer say I have zero credits even though I just subscribed?
This commonly occurs if you are signed into Microsoft Designer with a different email address than the one used to purchase the subscription. Click your profile picture in Designer, sign out, and sign back in using the correct Microsoft account.
Are AI image generation credits in Copilot Pro completely unlimited?
No, Copilot Pro offers a specific quota of daily 'boosts' for faster image generation. Once these boosts are exhausted, you can still continue to generate images, but the processing speed may be significantly slower until your boosts reset.
Can my region affect my access to Microsoft Designer credits?
Yes, Microsoft Designer and Copilot Pro features, including AI image generation, are currently not available in all regions. If your Microsoft account is registered in an unsupported region, you may not receive or be able to use AI credits.
