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Why Microsoft 365 Trial Doesn't Include Azure Credits & How to Fix It
Question details
Users expect to receive Azure credits and virtual machine access with a Microsoft 365 trial, but find these cloud benefits missing from their account.
- Product
- Microsoft 365
- Device & OS
- not provided
- Scenario
- A user signs up for a Microsoft 365 or Microsoft 365 E5 trial and attempts to access Azure benefits, such as the $200 credit or virtual machine creation.
- Observed behavior
- The Microsoft 365 trial does not grant an active Azure subscription, preventing the user from accessing Azure credits or deploying cloud resources.
Verify which type of Microsoft trial you have currently activated and ensure you have a valid payment method ready for identity verification if you intend to sign up for Azure services separately.
Register Separately for the Azure Free Trial
Because Microsoft 365 and Azure are distinct services with separate licensing, you must sign up for the Azure Free Trial independently to receive the $200 credit.
Microsoft 365 trials grant access to productivity and security applications, but they do not automatically provision cloud computing resources in Azure. You must explicitly create an Azure subscription.
Open your web browser and go to the official Azure Free Trial registration page at azure.microsoft.com/free/.
Click on the 'Start free' button displayed on the homepage.
Log in using the same Microsoft account credentials you used for your Microsoft 365 trial.
Follow the on-screen prompts to complete the required identity checks and payment verification.
Check Tenant Settings and Contact Support
If you registered for Azure but the subscription still does not appear, you may be experiencing a directory mismatch or regional restriction.
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Frequently Asked Questions
Can I use my Microsoft 365 E5 trial to create Azure virtual machines?
No, a Microsoft 365 E5 trial is designed for software and security evaluations. To deploy Azure resources like virtual machines, you must have an active Azure subscription, which is acquired separately.
Why didn't I get the $200 Azure credit when I signed up for Microsoft 365?
The $200 Azure credit is an exclusive benefit of the Azure Free Trial plan, not Microsoft 365. You need to register specifically at azure.microsoft.com/free/ to claim this introductory credit.
Will I be charged if I link my credit card to get the Azure free trial?
No, Microsoft uses your credit card solely to verify your identity and prevent fraudulent sign-ups. You will not be charged unless you explicitly upgrade your Azure account to a paid pay-as-you-go tier.
What should I do if my student trial doesn't show my Azure subscription?
If you are on an educational or course-specific trial and your subscription is missing, you should first verify that you are logged into the correct tenant directory. If it still does not appear, contact your course administrator for assistance.
