'%3e%3cpath%20d='M8%200C12.4183%200%2016%203.58172%2016%208C16%2012.4183%2012.4183%2016%208%2016C3.58172%2016%200%2012.4183%200%208C0%203.58172%203.58172%200%208%200ZM11.6162%204.38379C11.2257%203.99337%2010.5927%203.99338%2010.2021%204.38379L8%206.58594L5.79785%204.38379C5.40732%203.99334%204.77429%203.99329%204.38379%204.38379C3.99331%204.77429%203.99335%205.40733%204.38379%205.79785L6.58594%208L4.38379%2010.2021C3.99348%2010.5927%203.99341%2011.2257%204.38379%2011.6162C4.77426%2012.0066%205.40734%2012.0065%205.79785%2011.6162L8%209.41406L10.2021%2011.6162C10.5927%2012.0066%2011.2257%2012.0067%2011.6162%2011.6162C12.0067%2011.2257%2012.0066%2010.5927%2011.6162%2010.2021L9.41406%208L11.6162%205.79785C12.0066%205.40735%2012.0066%204.77429%2011.6162%204.38379Z'%20fill='%23080E17'%20fill-opacity='0.46'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3761_713'%3e%3crect%20width='16'%20height='16'%20fill='white'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
Why Microsoft's Keep Me Signed In Setting Resets & How to Fix It
Question details
The user wants to understand why the Microsoft sign-in preference does not remember their choice and keeps prompting them to stay signed in.
- Product
- Microsoft Account
- Device & OS
- not provided
- Scenario
- Trying to stay logged into a Microsoft account across different browsing sessions without repeatedly seeing the authentication prompt.
- Observed behavior
- The 'Keep me signed in' prompt repeatedly returns despite previously selecting the 'Don't show this again' option.
Ensure you are using a personal, trusted device before enabling the 'Keep me signed in' option to prevent unauthorized access to your account.
Preserve Microsoft Cookies in Your Browser
Prevent your web browser from automatically clearing the cookies that store your 'Keep me signed in' preference when you close the window.
The 'Don't show this again' choice is stored locally as a cookie in your current browser. If your browser is configured to clear cookies upon exit, or if you manually clear your browsing data, this preference is wiped out, causing the prompt to return.
Launch your primary web browser and navigate to the Settings or Preferences menu.
Click on the Privacy, Search, and Services (Edge) or Privacy and Security (Chrome) tab.
Find the section for Cookies and Site Data. Ensure that the option to 'Clear cookies and site data when you close all windows' is toggled off.
If you prefer to clear cookies generally, add an exception to always allow cookies from 'login.microsoftonline.com'.
Apply the Setting on Each Trusted Device and Browser
Manually select the 'Keep me signed in' option across all the different browsers and devices you use.
Avoid Private Browsing Modes for Account Logins
Stop using Incognito or InPrivate windows if you want your login status to be remembered.
Tired of Microsoft Account Issues? Try WPS Office
Skip the constant web sign-in prompts and complex account management. WPS Office provides a seamless, lightweight, and highly compatible alternative to Microsoft Office, letting you focus on your work without unnecessary interruptions or continuous cloud authentication.
- 1. Download the software: Visit the official WPS website and download the free WPS Office installer.
- 2. Install and launch: Run the lightweight installer and launch the application without dealing with complex web-based sign-in loops.
- 3. Open existing files: Drag and drop your existing Microsoft Office documents into WPS Office to continue working seamlessly.
Frequently Asked Questions
Does the 'Keep me signed in' setting sync across my Microsoft account?
No, this setting does not sync across your account. It is stored locally as a cookie on the specific browser and device you are using. This is a security measure to prevent unauthorized access if you log into a shared or public computer.
Why does the prompt still appear when I use a different web browser?
Cookies are not shared between different web browsers (like Chrome, Firefox, and Edge). You must manually select the 'Don't show this again' option for each browser you use.
Can an organization administrator hide the 'Keep me signed in' prompt?
Yes, if you are using a work or school account, an enterprise administrator can hide this prompt globally for all users through the Microsoft Entra ID (formerly Azure Active Directory) company branding settings.
