How to Fix OneNote Notebook Missing on PC and Not Syncing from Android
Question details
The user has a current OneNote notebook on Android that stopped syncing to PC due to the OneDrive or server copy being deleted, producing sync errors.
- Product
- Microsoft OneNote
- Device & OS
- PC and Android
- Scenario
- Syncing notebooks between Android and PC, but the PC/cloud version is missing.
- Observed behavior
- The notebook produces errors 0xE0000642 and 0xE000006A and fails to sync Android data to the cloud/PC.
Do not sign out of or uninstall the OneNote app on your Android device, as this will permanently erase the unsynced local data.
Check OneNote Online and OneDrive Recycle Bin
Locate the deleted notebook on the server to restore the synchronization link.
If the notebook was deleted from OneNote online or OneDrive, synchronization errors like 0xE0000642 will appear. You must restore the original file from the server's recycle bin.
Navigate to OneNote.com and sign in with your Microsoft account.
Search through all folders for your missing notebook.
If not found, open OneDrive online and navigate to the Recycle Bin.
Select the deleted notebook and click 'Restore' to place it back in its original location.
Manually Preserve Android Data Before Restoring Old Backups
Safeguard your newer Android notes before attempting to restore older .onepkg backups.
Try WPS Office for Reliable Cross-Device Cloud Sync
Tired of dealing with complex sync errors? WPS Office offers a lightweight, free alternative to Microsoft Office. With WPS Cloud, your documents smoothly sync across Android, Windows, Mac, and iOS, ensuring your data is always up-to-date and securely backed up.
- 1. Download WPS Office: Download WPS Office from the official website or Google Play Store.
- 2. Install the Application: Install the application on your PC and Android device.
- 3. Sign In and Sync: Sign in with the same account to automatically sync your documents via WPS Cloud.
Frequently Asked Questions
What do OneNote errors 0xE0000642 and 0xE000006A mean?
These errors typically indicate that the notebook's location on OneDrive has changed or the file was deleted, preventing the local app from syncing changes to the server.
Will restoring an old .onepkg backup merge with my new Android data?
No, restoring an older backup to OneDrive will not automatically merge with the newer, unsynced data on your Android app. You must manually back up the new Android data first to prevent overwriting.
How can I prevent OneNote notebooks from disappearing?
Ensure you do not accidentally delete notebook files directly from your OneDrive folders, and always verify that synchronization is complete before closing the application or signing out.
