Microsoft 365 Migration

ShareGate Incremental Migration from File Share to SharePoint Online

Olivia MillerOlivia Miller Nov 3, 2026 869 views

Question details

The user needs to configure an incremental migration from a local file share to SharePoint Online using ShareGate.

ShareGate Incremental Migration from File Share to SharePoint Online
Product
ShareGate and SharePoint Online
Device & OS
not provided
Scenario
Synchronizing updated or newly created files from a local file share to a SharePoint Online environment.
Observed behavior
Detailed migration behavior relies heavily on specific configurations, mapping, and conflict handling within the third-party ShareGate software.
Before you start

Ensure you have administrative access to both your local file share and the target SharePoint Online environment before attempting any migration tasks.

Solution 1Recommended

Consult Official ShareGate Support for Incremental Updates

Since ShareGate is a third-party tool, the most reliable approach for specific configuration issues is to contact their dedicated support team.

SharePoint Online's built-in support forums do not cover third-party migration configurations. ShareGate handles complex incremental updates, source-to-target mapping, and conflict resolution internally, which requires specific guidance from the manufacturer.

1
Visit ShareGate Support

Navigate to the official ShareGate support website to access their knowledge base.

2
Search the Knowledge Base

Look for guides specifically detailing 'Incremental Migration from File Share' to understand conflict handling and mapping settings.

3
Submit a Support Ticket

If the official documentation does not resolve your issue, submit a support ticket providing your current migration settings, error logs, and detailed requirements.

Consult Official ShareGate Support for Incremental Updates
Third-Party Tools Limitation: Microsoft does not provide warranties or standard support for third-party products like ShareGate. Always refer to the vendor for specialized assistance.
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  1. 1. Download WPS Office: Visit the official WPS website and download the free installer for your operating system.
  2. 2. Install the Software: Run the setup file and follow the quick on-screen instructions to install the suite on your computer.
  3. 3. Open Migrated Documents: Access your SharePoint Online files via OneDrive sync or manual download, and open them effortlessly in WPS Office.
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Frequently Asked Questions

What is an incremental migration in ShareGate?

An incremental migration only copies files that have been created, modified, or deleted in the source file share since the last migration. This process saves significant time and bandwidth compared to a full migration.

Does Microsoft officially support ShareGate?

No, ShareGate is a third-party software product. While it is widely used in Microsoft 365 environments, official troubleshooting and support must be obtained directly from ShareGate.

Can I migrate file share permissions to SharePoint Online?

Yes, migration tools like ShareGate and the SharePoint Migration Tool (SPMT) allow you to map local Active Directory users to Microsoft 365 users, ensuring file and folder permissions are retained after the transfer.

What happens if a file is modified in both the source and target during migration?

This depends on the conflict settings configured in your migration tool. Generally, you can configure the software to either overwrite the target file, skip the file entirely, or create a new copy to prevent accidental data loss.