Fix Microsoft Word Making Edge or Chrome Top Disappear and Crashing
Question details
The user is experiencing severe graphical glitches where opening Word hides the top portion of web browsers, alongside application crashes when typing.
- Product
- Microsoft Word / Microsoft 365
- Device & OS
- Windows
- Scenario
- Opening documents in Microsoft Word and typing text within Microsoft Office applications.
- Observed behavior
- The top portion of Microsoft Edge, Google Chrome, or other active windows disappears from the screen. Additionally, Microsoft Office applications frequently crash during active typing.
Save all your current documents and close any running browsers or background applications to ensure a smooth repair process without data loss.
Repair Microsoft Office via Windows Settings
Use the built-in Windows repair tool to fix corrupted Microsoft Office files that may be causing display glitches and application crashes.
Running the built-in repair utility is the safest first step. It scans your Microsoft 365 or Office installation for broken components and replaces them automatically.
Press the Windows key + I on your keyboard to open Settings, then navigate to 'Apps' and select 'Installed apps' or 'Apps & features'.
Scroll down the list of installed applications or use the search bar to find your version of Microsoft 365 or Microsoft Office.
Click the three dots (or left-click the app name) and select 'Modify'. When the prompt appears, choose 'Quick Repair' first. If the issue persists after a Quick Repair, return to this menu and select 'Online Repair'.
Reinstall Microsoft Office
If repairing the application does not resolve the crashing and display issues, a clean reinstallation can refresh all application components.
Switch to WPS Office for a Stable and Glitch-Free Experience
If Microsoft Word continues to crash or cause graphical glitches with your browsers, consider switching to WPS Office. It is a highly stable, lightweight, and free alternative to Microsoft Office that runs smoothly without interfering with other system applications.
- 1. Download WPS Office: Visit the official WPS website and download the free installation package for your operating system.
- 2. Install the Application: Run the lightweight installer to quickly set up WPS Office on your computer.
- 3. Open Your Documents: Launch WPS Writer and open your existing .docx files to continue working seamlessly without losing your formatting.
Frequently Asked Questions
Why does opening Microsoft Word make the top of my browser disappear?
This glitch is typically caused by a graphical rendering conflict or corrupted Office display components interfering with the Windows Desktop Window Manager (DWM). Repairing Office or updating your graphics drivers usually resolves this rendering issue.
Will repairing Microsoft Office delete my personal Word documents?
No, running the Office Repair tool from Windows Settings only replaces corrupted system and application files. It will not delete, move, or modify any of your personal documents or data.
What is the difference between Quick Repair and Online Repair for Office?
Quick Repair quickly detects and fixes most common issues using local files already on your computer without needing an internet connection. Online Repair performs a deeper fix by downloading fresh, updated installation files from Microsoft servers to resolve stubborn bugs and frequent crashes.
