Fix Smart Lookup Deprecated Error in Microsoft Word
Question details
The user is attempting to use the Smart Lookup feature in Microsoft Word to research terms but receives an error stating the feature is deprecated.
- Product
- Microsoft Word
- Device & OS
- not provided
- Scenario
- Looking up definitions, web results, and reference information directly from a document using the References tab.
- Observed behavior
- Microsoft Word fails to perform the search and displays the message: "We are sorry, but this feature is deprecated."
Confirm that your device is connected to the internet, as all alternative built-in research tools and search functions require an active connection to fetch definitions and web results.
Acknowledge Deprecation and Submit Feedback
Smart Lookup has been permanently removed by Microsoft and cannot be restored. The best official course of action is to submit feedback requesting a replacement.
Microsoft periodically removes older features to streamline their software. Smart Lookup is one of these discontinued features. Because the backend service has been turned off, it cannot be fixed or re-enabled by modifying settings.
Open your web browser and navigate to the official Microsoft 365 Feedback Portal.
Use the portal's search bar to look for "Smart Lookup". You will likely find existing threads from other users missing this feature.
Click the vote button on existing threads, or submit a new piece of feedback detailing how the removal of Smart Lookup negatively impacts your document workflow.
Use Microsoft Search as an Alternative
Although Smart Lookup is gone, Microsoft Word's standard Search bar can still help you find definitions and basic web results.
Experience Stable Document Editing with WPS Office
Tired of essential tools being abruptly deprecated in Microsoft Word? WPS Office provides a stable, lightweight, and highly compatible free alternative, ensuring your workflow remains uninterrupted without unexpected feature removals.
- 1. Download the software: Visit the official WPS Office website and click the download button for your operating system.
- 2. Install WPS Office: Run the downloaded installer file and follow the brief on-screen instructions to complete the setup.
- 3. Open your documents: Launch WPS Writer and open your existing Word files seamlessly to continue researching and editing.

Frequently Asked Questions
Why did Microsoft remove the Smart Lookup feature?
Microsoft periodically updates its software and deprecates older features to streamline the interface or integrate functionalities into newer, unified tools like the global Microsoft Search bar.
Can I restore the Smart Lookup feature in Word?
No, Smart Lookup has been permanently removed from Microsoft Word via recent updates and server-side changes, meaning it cannot be restored or re-enabled by the user.
What is the best alternative to Smart Lookup for finding definitions?
You can use the universal search bar at the top of the Word window (Alt+Q) to search for definitions and web results, or use a standard web browser alongside your document.
Does this deprecation affect older versions of Microsoft Word?
Yes. Even if you are using an older version of Office where the Smart Lookup button still appears in the ribbon, clicking it will fail to connect to Microsoft's servers and will display the same deprecation error.




