Office for Mac Issues

How to Access Local Mac Files from the Office 365 Open Dialog

Emma BrownEmma Brown Nov 13, 2026 868 views

Question details

Restore the On My Mac location so local files appear in the Office 365 Open dialog on macOS.

How to Access Local Mac Files from the Office 365 Open Dialog
Product
Microsoft Office 365 for Mac
Device & OS
macOS
Scenario
A user is trying to open a local document from an Office 365 app on Mac, but the Open dialog only shows online storage locations.
Observed behavior
The On My Mac location is missing or disappears from the Office 365 Open dialog, preventing access to locally stored files.
Before you start

Before you start, confirm which Office 365 application is affected and note your current Office for Mac build under Help > Check for Updates. This helps you choose between an Office update and a macOS privacy permission change.

Solution 1Recommended

Update Office for Mac to the latest build

Use this first when On My Mac disappears after an Office update or is missing from the Open dialog, because newer builds restore the local location.

The missing On My Mac location in Office 365 for Mac is often caused by an Office build issue. Updating to version 16.37 or later, including through the Insider Slow channel when needed, has restored the location in reported cases.

1
Open Help and check for updates

Open the affected Office 365 app, such as Word, and click Help in the menu bar. Select Check for Updates.

2
Install the latest update

In Microsoft AutoUpdate, click Check for Updates. If an update to version 16.37 or later is available, click Update and restart the app.

3
Confirm On My Mac is restored

Open the File > Open dialog again and verify that On My Mac appears under Locations.

Update Office for Mac to the latest build
Expected result: On My Mac should be visible in the Open dialog after installing the latest Office for Mac build.
Free Microsoft Office alternative

Tired of Office 365 Open dialog issues on Mac? Try WPS Office

WPS Office is a free, lightweight Office suite for macOS that opens Word, Excel, PowerPoint, and PDF files without the Office 365 local file dialog limitation. It provides a familiar ribbon UI, full Microsoft Office format compatibility, and seamless migration from Microsoft Office.

Direct local and cloud file browsing from a straightforward Open dialog on MacFull compatibility with Microsoft Word, Excel, PowerPoint, and PDF filesFree, lightweight, and familiar ribbon interface for easy switching from Microsoft OfficeSeamless migration for documents, spreadsheets, and presentations created in Office 365
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Frequently Asked Questions

Why does the Office 365 Open dialog only show online locations on Mac?

It usually means the On My Mac location is hidden by an Office for Mac build issue or a macOS privacy restriction. Check System Preferences > Security & Privacy > Privacy > Files and Folders and update Office for Mac to the latest build.

How do I update Microsoft Office for Mac?

Open any Office application such as Word, click Help > Check for Updates, and then use Microsoft AutoUpdate to install the latest available build.

How do I allow Word for Mac to access local files?

Open System Preferences > Security & Privacy > Privacy > Files and Folders, find Microsoft Word or the affected Office app, and enable the checkbox.

Will WPS Office show local Mac files in its Open dialog?

Yes, WPS Office uses a standard file browser on macOS and can open local and cloud documents in Microsoft Word, Excel, and PowerPoint formats.

What should I do if On My Mac is still missing after updating and granting permissions?

Check whether On My Mac appears under File > Save As, and test the Office app in a new macOS user profile to isolate a profile-specific issue.