Office Settings & Configuration

How to Fix Excel Keyboard Shortcuts Not Working (Ctrl+C, Ctrl+B)

Steven ParkerSteven Parker Nov 10, 2026 869 views

Question details

The user is unable to use standard keyboard shortcuts like Ctrl+C and Ctrl+B in their spreadsheet application.

How to Fix Excel Keyboard Shortcuts Not Working (Ctrl+C, Ctrl+B)
Product
Microsoft Excel
Device & OS
not provided
Scenario
Attempting to copy, bold, or perform basic actions using standard keyboard shortcuts in a spreadsheet document.
Observed behavior
The keyboard shortcuts fail to execute the expected commands, likely due to inactive windows, add-in interference, or temporary software glitches.
Before you start

Ensure your keyboard is functioning correctly by testing the Ctrl+C and Ctrl+B shortcuts in another application, such as a web browser or Notepad, to rule out hardware issues.

Solution 1Recommended

Activate the Application Window and Restart Excel

The most common cause for shortcuts failing is that the Excel window is not actively selected or the application is experiencing a temporary background glitch.

Keyboard shortcuts send commands to the window that is currently in focus. If another background application steals focus, Excel will not register the keystrokes.

1
Activate the window

Click anywhere inside the Excel application window, preferably on a cell, to ensure the window is fully active and in focus.

2
Test the shortcut

Press the keyboard shortcut (e.g., Ctrl+C to copy or Ctrl+B to bold) to see if it now functions properly.

3
Restart Excel

If the shortcut still fails, save your current spreadsheet, close the Excel application entirely, and reopen it to clear any temporary memory issues.

Activate the Application Window and Restart Excel
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Switch to WPS Office for a Flawless Shortcut Experience

If Microsoft Excel continues to experience add-in conflicts or shortcut failures, consider switching to WPS Office. It is a highly compatible, lightweight, and free Office suite that natively supports all standard keyboard shortcuts out of the box without complex configurations.

  1. 1. Download the software: Visit the official WPS website to download and install WPS Office for free on your Windows, Mac, or Linux device.
  2. 2. Open your spreadsheet: Launch WPS Spreadsheet and open your existing .xlsx or .xls files seamlessly.
  3. 3. Use standard shortcuts: Start using standard keyboard commands immediately. Highlight data and press Ctrl+C, or select text and press Ctrl+B effortlessly.
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Frequently Asked Questions

Why does Ctrl+C work in my browser but not in Excel?

This usually indicates that a specific Excel add-in is interfering with the clipboard, or a background program (like a screen clipping tool) is hijacking the shortcut specifically when the Excel window is active.

Can I reset Excel keyboard shortcuts to their default settings?

Excel does not have a single 'reset shortcuts' button. However, if a macro has hijacked a shortcut, you can remove it by going to the Developer tab, clicking Macros, selecting the macro, clicking Options, and clearing the shortcut key field.

Do third-party keyboard software apps affect Excel shortcuts?

Yes. Custom keyboard driver software (such as Logitech Options or Razer Synapse) and advanced clipboard managers can override default shortcut behaviors. Temporarily disabling or updating these applications can often resolve shortcut conflicts in Excel.