How to Fix New York Font Missing in Microsoft Word for Mac
Question details
The user needs to restore the New York font, which is installed on macOS but is intermittently missing or unavailable within Microsoft Word.
- Product
- Microsoft Word for Mac
- Device & OS
- macOS
- Scenario
- Formatting text using system fonts installed via macOS Font Book inside a Microsoft Word document.
- Observed behavior
- The New York font successfully displays in the macOS Font Book but fails to populate in the font drop-down menu inside Microsoft Word. The issue happens intermittently, sometimes affecting other fonts like Ellington MT.
Ensure you have saved all open documents and completely quit Microsoft Word before performing these troubleshooting steps.
Restart Your Mac and Verify Font Book
A simple system restart forces macOS to refresh its font cache, while Font Book allows you to manage corrupted or duplicated fonts.
Microsoft Word on macOS can occasionally lose connection with the system's font cache. A restart will frequently force Word to detect the fonts properly again.
If restarting doesn't permanently fix the issue, you must verify that the font isn't duplicated or disabled in macOS Font Book.
Click the Apple logo in the top-left corner of your screen and select 'Restart'. Once rebooted, open Word to check if the font has returned.
Press Command + Space to open Spotlight Search, type 'Font Book', and hit Enter.
Search for the 'New York' font in the search bar. Look for a yellow warning triangle next to the font name, which indicates a duplicate.
If duplicates exist, right-click the font and select 'Resolve Duplicates' to clear conflicting versions.
Run First Aid via Disk Utility
Using Disk Utility can fix file system errors or incorrect permissions that block Word from reading font files.
Reinstall Microsoft Word
If the font remains missing, removing and reinstalling the Word application can restore its integration with the macOS system fonts.
Try WPS Office to Avoid Font Glitches on Mac
Tired of missing fonts and intermittent software bugs in Microsoft Word? WPS Office provides a free, lightweight, and highly compatible alternative for Mac users. It seamlessly syncs with macOS system fonts, ensuring your typography is always available when you need it.
- 1. Download WPS Office: Visit the official WPS website and download the Mac version of the software.
- 2. Install the App: Open the downloaded file and drag the WPS Office icon into your Applications folder.
- 3. Open Your Documents: Launch WPS Office and instantly open your existing Word files with all macOS fonts correctly loaded.
Frequently Asked Questions
Why are my Mac fonts not showing up in Word?
Microsoft Word sometimes fails to sync with the macOS font cache, or the font may be disabled or duplicated in the Font Book. Restarting the system or resolving duplicates usually fixes the sync issue.
How do I add new fonts to Microsoft Word on a Mac?
You do not add fonts directly to Word. Instead, install the font using the macOS Font Book application. Once successfully installed and activated in macOS, Microsoft Word will automatically detect it upon restarting the application.
Will I lose my saved documents if I reinstall Microsoft Word?
No. Uninstalling the Microsoft Word application from the Applications folder does not delete your saved .docx files or your personal data.
Can I use custom Mac fonts in WPS Office?
Yes, WPS Office seamlessly reads all active fonts managed by your macOS Font Book, ensuring full access to any custom or system fonts you have installed.
