Office Compatibility Issues

How to Fix Raw XML Tags in EndNote Word Citations

John WilsonJohn Wilson Nov 4, 2026 868 views

Question details

The user needs to hide raw XML tags displayed in EndNote citations within Microsoft Word and restore properly formatted citation text.

How to Fix Raw XML Tags in EndNote Word Citations
Product
Microsoft Word, EndNote
Device & OS
not provided
Scenario
Formatting academic or professional documents with EndNote citations in Microsoft Word.
Observed behavior
EndNote citations display as raw XML tags (such as <Cite>, <Author>, <Year>) instead of formatted results because Word is showing field codes.
Before you start

Ensure you have saved your current document and verify that your EndNote application and its Word add-in are updated to their latest versions.

Solution 1Recommended

Toggle Field Codes Using Keyboard Shortcuts

This is the quickest fix, as Word may have been accidentally set to display raw field codes instead of formatted citation text.

1
Open your document

Open the Microsoft Word document containing the unformatted EndNote citations.

2
Use the toggle shortcut

Press the Alt + F9 keys simultaneously on your keyboard to hide the field codes.

3
Try alternative keys

If you are using a laptop or a keyboard with a function key lock, press Alt + Fn + F9 instead.

4
Verify formatting

Check the document to ensure the raw XML tags have reverted to properly formatted citations.

Toggle Field Codes Using Keyboard Shortcuts
Quick Tip: Alt + F9 is a universal shortcut in Microsoft Word used to toggle between showing raw field codes and their actual formatted results.
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Frequently Asked Questions

Why does my Word document suddenly show raw tags like <Cite> instead of text?

This usually happens when Word's setting to 'Show field codes instead of their values' is accidentally enabled. Pressing Alt+F9 (or Alt+Fn+F9) will typically revert the tags back to normal, formatted citation text.

What if the Alt+F9 shortcut doesn't fix the EndNote tags?

If the keyboard shortcut fails, ensure you are pressing the 'Fn' key if your keyboard requires it. If it still doesn't work, try updating your EndNote software or repairing the Word add-in, as the integration between the two programs might be corrupted.

Can Microsoft support fix my EndNote formatting issues?

Because EndNote is a third-party product developed by Clarivate, Microsoft support cannot resolve underlying software bugs or compatibility requirements specific to the EndNote application. You will need to contact EndNote Support directly for advanced troubleshooting.