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How to Remove the Font Pop-Up When Microsoft Word Opens
Question details
The user is experiencing an unwanted pop-up displaying font options (like Regular and Bold) every time they launch Microsoft Word.
- Product
- Microsoft Word
- Device & OS
- not provided
- Scenario
- Launching the application or opening a new document.
- Observed behavior
- A font-related pop-up window interrupts the startup process, requiring manual dismissal before the user can proceed with editing.
Before troubleshooting, ensure you have saved any open documents and close all instances of Microsoft Word to allow settings changes to take effect properly.
Start Word in Safe Mode and Disable COM Add-ins
Third-party add-ins are a common cause of startup pop-ups. Booting in Safe Mode helps identify if an add-in is triggering the font prompt.
Running Microsoft Word in Safe Mode bypasses all active add-ins and custom templates. If the pop-up does not appear in Safe Mode, you can be certain that an installed add-in is causing the issue.
Press the Windows key + R to open the Run dialog box. Type 'winword /safe' and press Enter to open Microsoft Word in Safe Mode.
If the font pop-up no longer appears, click on 'File' in the top-left corner, select 'Options', and then click on 'Add-ins' in the left sidebar.
At the bottom of the window, change the 'Manage' dropdown to 'COM Add-ins' and click 'Go...'. Uncheck all the boxes in the list and click 'OK'.
Close Microsoft Word and open it normally. You can re-enable your add-ins one by one to find the specific culprit.
Resolve Font Substitution Prompts
If the pop-up is due to missing fonts within a specific document, adjusting font substitution settings can prevent it from reappearing.
Repair the Microsoft Office Installation
If settings adjustments fail, repairing the Office suite can fix corrupted application files that may be triggering abnormal startup behavior.
Switch to WPS Office for a Bug-Free Writing Experience
Tired of dealing with frustrating startup pop-ups, add-in conflicts, and configuration glitches in Microsoft Word? WPS Office is a highly compatible, lightweight, and completely free alternative that opens your documents quickly without any unnecessary interruptions.
- 1. Download and Install: Visit the official WPS Office website and download the free installation package for your operating system.
- 2. Open WPS Writer: Launch WPS Office and click on 'Docs' to open WPS Writer, the equivalent of Microsoft Word.
- 3. Edit Your Documents: Click 'Open' to select your existing .docx files and start editing immediately without any startup interruptions.
Frequently Asked Questions
Why does Word keep asking me to substitute fonts?
This happens when you open a document created with fonts that are not currently installed on your computer. Word attempts to substitute the missing font with an available one to maintain the layout, which triggers a prompt.
Will resetting my Word preferences delete my saved documents?
No. Resetting Word preferences or running an Office repair only affects the application's configuration and user interface settings. Your actual document files (.docx) remain completely safe and untouched.
How do I permanently delete a corrupted font in Windows?
To remove a problematic font, open the Windows Settings app, go to 'Personalization', and select 'Fonts'. Search for the font causing the issue, click on it, and select the 'Uninstall' button.
