Office for Mac Issues

How to Reset Default Word Column Settings on Mac

Phi Hung VoPhi Hung Vo Oct 10, 2026 877 views

Question details

The user wants to stop new Word documents from automatically applying a three-column layout upon creation.

How to Change the Default Word Column Setting on Mac
Product
Microsoft Word
Device & OS
macOS
Scenario
Creating a new blank document in Microsoft Word on a Mac.
Observed behavior
Every new document automatically opens with three columns instead of the standard single-column layout.
Before you start

Ensure you have completely quit Microsoft Word before attempting to locate and modify template files, as making changes while the app is running can cause conflicts and prevent the fix from applying.

Solution 1Recommended

Reset the Normal.dotm Template

By renaming the corrupted global template, you force Word to generate a fresh default one-column template the next time it opens.

The Normal.dotm file dictates the default formatting for all new blank documents in Word. When this file becomes corrupted or accidentally overwritten with multiple columns, every new file will inherit that layout. Renaming it is the safest way to restore factory defaults.

1
Quit Microsoft Word

Ensure Word is completely closed. You can do this by right-clicking the Word icon in your Dock and selecting 'Quit', or by pressing Cmd + Q while the app is active.

2
Open the Library Folder

Open a new Finder window. Click on 'Go' in the top Apple menu bar, press and hold the 'Option' key on your keyboard, and click on 'Library' when it appears in the dropdown menu.

3
Navigate to the Templates Directory

In the Library folder, follow this exact path: Group Containers > UBF8T346G9.Office > User Content > Templates.

4
Rename the Normal.dotm File

Locate the file named 'Normal.dotm'. Right-click it, select 'Rename', and change its name to 'OldNormal.dotm'. Press Return to save the new name.

5
Restart Word

Launch Microsoft Word and create a new blank document. Word will automatically generate a new Normal.dotm file with the standard single-column layout.

Reset the Normal.dotm Template
Default Layout Restored: Renaming the file rather than deleting it gives you a backup (OldNormal.dotm) just in case you need to recover any custom macros or styles later.
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Frequently Asked Questions

Where is the Normal.dotm file located on macOS?

On modern versions of macOS, the Normal.dotm file is typically located in your hidden user library at this path: ~/Library/Group Containers/UBF8T346G9.Office/User Content/Templates. You can access it by holding the Option key and clicking 'Go' in the Finder menu.

Will deleting or renaming Normal.dotm erase my existing Word documents?

No. The Normal.dotm file is strictly a global template used to determine the default blank canvas settings for brand-new documents. Renaming or deleting it will not affect, alter, or delete any of your previously saved files.

Why did my Word default to three columns in the first place?

This generally happens if you accidentally clicked 'Set as Default' while adjusting columns in a document, or if Word experienced a software glitch that improperly saved a temporary layout change to the global Normal.dotm template.

How do I change column defaults without resetting my entire template?

You can manually open the Normal.dotm file via the File > Open menu, change the layout back to a single column from the Layout tab, and save the file. This preserves your custom macros and fonts while fixing the column issue.