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Template Issues

How to Restore the One-Column Default Layout in Microsoft Word

Steven ParkerSteven Parker Oct 15, 2026 869 views

Question details

The user needs to restore the default document layout so that all new Microsoft Word files open with a single column instead of two.

How to Restore the One-Column Default Layout in Microsoft Word
Product
Microsoft Word
Device & OS
not provided
Scenario
Creating a new blank document in Microsoft Word.
Observed behavior
New Word documents unexpectedly open with a two-column layout because the default template was previously altered.
Before you start

Before modifying your Word templates, ensure that all currently open Word documents and the Microsoft Word application itself are fully closed.

Solution 1Recommended

Reset the Default Template by Renaming Normal.dotm

Renaming the existing Normal template forces Word to generate a fresh, default template the next time it opens, resolving the two-column issue.

This method is highly recommended if you do not have any important custom macros, styles, or formatting saved in your default template. When you rename the file, Word treats it as missing and safely creates a brand new one with factory defaults.

1
Close Microsoft Word

Make sure Microsoft Word is completely closed. If any documents are open, the template file will be locked and cannot be renamed.

2
Navigate to the Templates folder

Open File Explorer and enter %appdata%\Microsoft\Templates in the address bar, then press Enter to access the hidden folder where templates are stored.

3
Rename the Normal template

Locate the file named 'Normal.dotm' (or just 'Normal' if file extensions are hidden). Right-click it, select Rename, and change the name to 'Normal.old'.

4
Restart Microsoft Word

Open Microsoft Word and create a new blank document. Word will automatically generate a new Normal.dotm file with the default one-column layout.

Reset the Default Template by Renaming Normal.dotm
Hidden Files and Extensions: If you cannot see the AppData folder or file extensions, you may need to enable 'Hidden items' and 'File name extensions' from the View tab in Windows File Explorer.
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Frequently Asked Questions

Why do my new Word documents suddenly have two columns?

This typically happens if the default global template (Normal.dotm) was accidentally overwritten or saved while a two-column layout was active in a previous document.

Will I lose my custom styles if I rename Normal.dotm?

Yes, renaming the Normal.dotm file will reset all global custom styles, macros, and formatting back to Microsoft's factory defaults. If you wish to keep these customizations, you should use the VBA method to edit the template instead.

Where is the Normal.dotm file located on my computer?

By default in Windows, the Normal template is located in a hidden AppData folder. You can find it by navigating to C:\Users\[YourUsername]\AppData\Roaming\Microsoft\Templates in your File Explorer.

Can I copy my old macros to the new Normal template?

Yes. If you rename your old template to 'Normal.old', you can later use the Organizer tool in Microsoft Word to copy specific styles and macro projects from 'Normal.old' into the newly generated 'Normal.dotm' file.