Office Settings & Configuration

How to Stop Word from Sending Emails When Replying to Comments

Phi Hung VoPhi Hung Vo Nov 4, 2026 868 views

Question details

The user wants to know how to prevent Microsoft Word from automatically sending email notifications specifically when replying to a colleague's comment in a shared document.

How to Stop Word from Sending Emails When Replying to Comments
Product
Microsoft Word
Device & OS
not provided
Scenario
Collaborating on a shared document and replying to colleagues' comments.
Observed behavior
Microsoft Word automatically sends an email notification every time a reply is made to a comment, and the user seeks a way to disable only the reply notifications without disabling all comment notifications.
Before you start

Check if your document is hosted on OneDrive or SharePoint, as comment email notifications are triggered by Microsoft's cloud collaboration features.

Solution 1Recommended

Disable All Comment Email Notifications

Since Word does not offer a separate toggle just for replies, you must turn off all comment notification emails for the document to stop these automated messages.

Microsoft Word currently links all comment activities together. This means that if you want to stop emails triggered by your replies, you will need to disable notifications for all new comments and mentions as well.

1
Open Word Options

Open your Microsoft Word application, click on 'File' in the top-left corner, and select 'Options' located at the bottom of the left-hand menu.

2
Navigate to General Settings

In the Word Options dialog box, ensure the 'General' tab is selected from the left pane.

3
Manage Collaboration Notifications

Scroll down to the 'Real-time collaboration options' section, uncheck the box for sending or receiving email notifications for comments, and click 'OK' to save your changes.

Disable All Comment Email Notifications
Current Limitations: Disabling this setting will turn off notifications for new comments, @mentions, and replies entirely. It cannot isolate and block only the reply notifications.
Free Microsoft Office alternative

Try WPS Office for Distraction-Free Collaboration

If you are tired of limited notification controls and automated emails in Microsoft Word, consider switching to WPS Office. It provides a highly compatible alternative for document creation and sharing, offering intuitive comment features without overwhelming your inbox.

  1. 1. Download and Install: Visit the official WPS website and download the free desktop application for your operating system.
  2. 2. Open Your Document: Launch WPS Writer and open your existing .docx files; all your current comments and formatting will remain perfectly intact.
  3. 3. Collaborate Seamlessly: Use the built-in Review tab to add, reply, and manage document comments efficiently without unwanted email spam.
Fully compatible with Microsoft Word (.docx), Excel, and PowerPoint formats.Lightweight software that runs smoothly on almost any device.Easy-to-use comment and review tools for efficient team collaboration.Free to use with a familiar, user-friendly interface.
microsoft office alternative - wps office

Frequently Asked Questions

Can I disable email notifications for just one specific document in Word?

Yes, if the document is shared via SharePoint or OneDrive, you can manage alerts for that specific file through the cloud platform's alert settings, though it will still turn off all comment emails for that file rather than just replies.

Why does Microsoft Word send emails for comments by default?

Word sends these emails automatically to keep collaborators informed about document activity and @mentions, ensuring team members do not miss important updates in shared cloud files.

Will turning off notifications delete existing comments in my document?

No, disabling email notifications only stops the automated emails from being sent to your inbox. All your existing and future comments will remain visible and functional inside the Word document itself.