Fix a SharePoint Site Name Not Updating in the Admin Center
Question details
A user needs the SharePoint admin center to display a site's updated name.
- Product
- SharePoint Online
- Device & OS
- not provided
- Scenario
- A SharePoint site was renamed, and the new name appears on the site itself.
- Observed behavior
- The SharePoint admin center still displays the previous site name.
Confirm that the new name appears on the SharePoint site and note when it was changed. You may need a SharePoint or Microsoft 365 administrator to check the admin center and contact support.
Allow the SharePoint site name to synchronize
Use this approach when the site shows the new name but the admin center still shows the old one.
Open the SharePoint site and check that its displayed name is the new name.
Allow several hours after the rename, then reopen or refresh the SharePoint admin center.
In the SharePoint admin center, go to Sites > Active sites and search for the site to see whether the updated name appears.
If the old name remains after several hours, ask your Microsoft 365 administrator to verify the change and open a support request through Help & support in the Microsoft 365 admin center.
Work with Office documents in WPS Office
WPS Office is a free, lightweight alternative for working with documents, spreadsheets, and presentations. Its familiar interface and Office format compatibility make it easy to move existing files. It does not change SharePoint admin center settings or synchronization.
Frequently Asked Questions
Why does the SharePoint admin center still show the old site name?
The admin center may take several hours to synchronize a name change that is already visible on the site. Check Sites > Active sites again after the delay.
What should I do if the old name remains after several hours?
Ask your Microsoft 365 administrator to verify the rename and open a support request through Help & support in the Microsoft 365 admin center.
Does renaming a SharePoint site also change its URL?
Not necessarily. The site name and its URL are separate, so changing the displayed name does not automatically mean the URL has changed.
Can WPS Office update the site name in the SharePoint admin center?
No. The name and its synchronization are managed in SharePoint. WPS Office can be used to work with compatible documents, but it cannot fix the admin center listing.
