Fix Incorrect Time in the SharePoint World Clock Web Part
Question details
The user needs to correct an inaccurate time or time-zone label displayed for a specific location within the SharePoint World Clock web part.
- Product
- SharePoint
- Device & OS
- not provided
- Scenario
- Configuring or viewing the World Clock web part on a SharePoint site page.
- Observed behavior
- The web part occasionally displays an incorrect time-zone label or time for a specific city, even when other locations show the correct time.
Ensure you have at least Edit permissions for the SharePoint site or page where the World Clock web part is located.
Manually Update the Time Zone Settings
Edit the web part directly to manually override and correct the assigned time zone for the affected location.
SharePoint occasionally misapplies time zones for specific cities due to syncing or daylight saving time discrepancies. Manually forcing the correct time zone usually resolves the error.
Navigate to the page containing the World Clock and click 'Edit' in the top right corner.
Hover over the World Clock web part and select the pencil icon to edit its properties.
Choose 'Change location display name and time zone', confirm the location name, and manually select the correct time zone from the dropdown list.
Close the settings pane and click 'Republish' to apply the corrected time to your live site.
Remove and Re-add the Web Part
If the manual time zone correction does not persist, replacing the web part entirely can resolve caching glitches.
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Frequently Asked Questions
Why does the SharePoint World Clock show the wrong time for certain cities?
This typically occurs due to delays in syncing daylight saving time changes or localized caching errors within the SharePoint web part architecture. Manually selecting the time zone overrides these automated errors.
Do I need special admin rights to fix the World Clock web part?
You do not need full site administrator rights, but you must have at least 'Edit' permissions for the specific SharePoint page where the web part is embedded.
What should I do if the incorrect time returns after fixing it?
If the problem persists after manually setting the time zone and replacing the web part, it is likely a backend bug. Microsoft recommends reporting persistent issues directly through their feedback portal.
