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Fix Power Automate Email Not Sent After Adding Approval Action

Maira Mehtab Sep 20, 2026 869 views

Question details

The user is experiencing an issue where a Power Automate flow stops sending follow-up emails after integrating a 'Start and wait for an approval' action, resulting in only the approval email being delivered.

Product: Microsoft Power Automate
Device & OS: not provided
Scenario: Modifying an automated workflow by adding an approval step.
Observed behavior: Only the approval email is sent, and the subsequent email action in the flow is not executed or skipped.

Before you start

Before modifying your flow, ensure you have access to the Power Automate run history to trace exactly where the flow paused or terminated.

Solution 1Recommended

Review Flow Run History and Logic

Verify that the email action is correctly sequenced after the approval outcome and is not being skipped.

When an approval action is added to a flow, it typically pauses the workflow until a response is received. It is essential to ensure that subsequent email actions are properly placed in the correct conditional branches depending on the approval outcome.

Access run history

Log into Microsoft Power Automate, navigate to 'My flows', and select the affected flow to open its details page.

Inspect recent runs

Click on '28-day run history' and open a recent run where the email failed to send. Check if the flow is marked as 'Running' (waiting for approval) or 'Succeeded'.

Verify condition branches

Edit the flow and ensure your 'Send an email' action is placed inside the correct branch (e.g., 'If yes') following the approval condition, rather than running parallel or outside the required logic.

Condition Check: If the approval is still pending, the flow will pause and wait, preventing any subsequent emails from being sent until a decision is made.

Solution 2

Consult the Power Automate Community

Post your specific flow design in the official Microsoft forums for advanced troubleshooting.

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Frequently Asked Questions

Why does my Power Automate flow stop at the approval action?

The 'Start and wait for an approval' action pauses the entire flow until the assigned user responds (Approves or Rejects). Any actions placed after this step will not execute until a response is recorded.

How do I send an email only if an approval is approved?

Add a 'Condition' control immediately after the approval action. Set the condition to check if the 'Outcome' is equal to 'Approve'. Place your 'Send an email' action inside the 'If yes' branch.

Can I send an email while the flow is waiting for approval?

Yes, you can use parallel branches. Add a parallel branch above the approval action to send a notification email simultaneously while the flow waits for the approval decision.

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