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Fix Power Automate Get Email Action Returning Only 25 Messages

Maira Mehtab Sep 28, 2026 871 views

Question details

The user needs to retrieve more than 25 emails using a Power Automate flow, but the action is restricted by a default item limit.

Product: Power Automate
Device & OS: not provided
Scenario: Searching and fetching Outlook Inbox messages automatically via a Power Automate workflow.
Observed behavior: The 'Get an Email' action stops fetching after exactly 25 messages, failing to retrieve all emails that match the search criteria.

Before you start

Ensure you have edit permissions for the Power Automate flow and verify that the target Outlook folder contains more than 25 emails matching your criteria.

Solution 1Recommended

Enable Pagination in Action Settings

Bypass the default 25-item limit by turning on the pagination feature directly in the action's configuration settings.

By default, Power Automate limits the Outlook connector to 25 results to optimize performance and prevent timeouts. Enabling pagination forces the flow to request subsequent batches of emails until the set threshold is reached.

Access action settings

Open your flow in Edit mode. Locate the 'Get emails (V3)' action card and click the three dots (ellipsis) in the top-right corner to open the menu, then select 'Settings'.

Turn on pagination

In the Settings menu, find the 'Pagination' toggle switch and turn it to the 'On' position.

Set the threshold limit

Enter a higher numerical value in the 'Threshold' field (e.g., 100 or 1000) representing the maximum number of emails you want to retrieve, then click 'Done'.

Solution 2

Optimize Flow Search Filters

Narrow down the retrieved data to bypass pagination needs by applying precise search criteria.

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Frequently Asked Questions

Why is the Power Automate Get Emails action capped at 25?

The Outlook connector limits fetches to 25 items by default to ensure optimal performance, reduce API calls, and prevent the flow from timing out when processing large mailboxes.

What is the maximum pagination threshold I can set?

The maximum threshold varies depending on the specific connector version, but the Outlook connector typically supports fetching up to 9,999 emails. Beware that very high limits may cause flow timeouts.

Does using filter queries improve flow performance?

Yes. Applying OData filter queries (like specific dates or senders) reduces the total number of matched emails processed by the server, often keeping results under the default limit and significantly speeding up flow execution.

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