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Fix SharePoint Mobile App Opening News Instead of Home Page
Question details
Users need to resolve an issue where launching older Teams-connected SharePoint sites on the mobile app defaults to the News or Activity tab rather than the designated Home page.
- Product
- SharePoint Mobile App
- Device & OS
- not provided
- Scenario
- Accessing older Teams-based SharePoint sites via the mobile application for daily workflow updates.
- Observed behavior
- The SharePoint mobile app directs users to the News or Activity section upon opening a site, despite browser access functioning normally and routing to the correct Home page.
Verify that your SharePoint mobile app is updated to the latest version and confirm with your IT department if this issue is affecting all users or just specific accounts within your organization.
Escalate to Microsoft 365 Support for Backend Investigation
Since there is no built-in setting to change this specific default behavior in the mobile app, escalating the issue to Microsoft Support is the recommended approach for a permanent fix.
This behavior is a known backend discrepancy affecting how the mobile app parses older Teams site configurations compared to the web browser interface. Individual users cannot resolve this via app settings.
Take screenshots or screen recordings of the SharePoint mobile app opening to the News or Activity page instead of the Home page to provide visual proof.
Note down the exact URLs of the older Teams sites experiencing this issue to provide concrete examples to the support team.
Reach out to your organization's tenant administrator or IT department and report the bug, providing them with the documentation you gathered.
Ask the IT team to log into the Microsoft 365 Admin Center and submit a formal support request so Microsoft engineers can investigate the backend mobile app configuration for your tenant.
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Frequently Asked Questions
Why does my SharePoint site open correctly in the browser but not on the mobile app?
This is due to a backend syncing issue or a bug specific to how the mobile app processes configurations for older Teams-connected sites. The web browser version relies on different routing mechanisms that bypass this bug.
Is there a setting I can change to force the SharePoint app to open the Home page?
No, currently there is no built-in user setting within the SharePoint mobile app to manually switch the default landing tab from News/Activity back to Home. The fix requires administrative escalation.
Does this app issue affect all types of SharePoint sites?
Users typically report this problem primarily with older Microsoft Teams-connected SharePoint sites. Newer communication sites or recently created team sites usually open directly to the Home page as expected.
Can I reinstall the app to fix the landing page issue?
Uninstalling and reinstalling the SharePoint mobile app generally will not resolve this issue, as it is tied to backend site configurations and Microsoft 365 tenant settings rather than a local app cache problem.
