Fix Unable to Delete or Unfavorite a Microsoft Loop Workspace
Question details
Users are unable to delete or unfavorite a Microsoft Loop workspace, with the action failing across multiple platforms.
- Product
- Microsoft Loop
- Device & OS
- not provided
- Scenario
- Attempting to manage the workspace list by removing or unfavoriting an unnecessary Microsoft Loop workspace.
- Observed behavior
- The deletion or unfavorite action repeatedly fails in the Loop desktop application as well as in web browsers like Chrome, Edge, and Firefox.
Verify that you are the designated owner of the Microsoft Loop workspace, as members or guests do not have the administrative permissions required to delete it.
Use a Private Browser Session and Clear Cache
Resolves browser-level caching issues or credential conflicts that might be blocking the workspace deletion process.
Sometimes corrupted browser cache or conflicting login sessions can prevent administrative actions from executing properly in Microsoft web apps.
Launch your preferred web browser (Chrome, Edge, or Firefox) and open a new Private or Incognito window to bypass cached data.
Navigate to the Microsoft Loop web portal and log in using your organizational credentials.
Hover over the workspace you want to remove, click the three-dot menu icon, and select 'Delete' or 'Unfavorite'.
If the deletion is successful in the private window, return to your normal browser window, go to the browser settings, and clear your cached images, files, and cookies.
Escalate to Microsoft 365 Administrator
Necessary when workspace deletion is blocked by tenant-level administrative policies or storage retention rules.
Experience Seamless Collaboration with WPS Office
If administrative restrictions and workspace synchronization errors in Microsoft 365 are slowing down your daily workflow, consider switching to WPS Office. It provides a lightweight, highly compatible alternative for document creation and team collaboration without complex tenant management.
- 1. Download and Install: Visit the official WPS Office website and download the free desktop application for your operating system.
- 2. Sign In for Cloud Access: Create a free account or log in to access built-in cloud storage and collaborative workspace features.
- 3. Create and Share: Start creating documents and share links with your team for real-time, hassle-free co-editing.

Frequently Asked Questions
Where are Microsoft Loop workspaces stored?
Microsoft Loop workspaces and their underlying data are stored within your organization's SharePoint Embedded storage, which is managed centrally by your tenant's Microsoft 365 administrators.
Why is the delete option greyed out or missing for my Loop workspace?
The delete option is typically unavailable if you are not the designated owner of the workspace, or if your organization's IT administrators have applied strict retention policies that prevent users from deleting corporate data.
Can an administrator use PowerShell to delete a stuck Loop workspace?
While administrators have advanced controls in the Microsoft 365 and SharePoint Admin centers, direct PowerShell commands specifically for deleting individual Loop workspaces are currently limited. Admins usually need to manage this via compliance tools or by contacting Microsoft Support.




