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How to Add a Scroll Instruction Pop-Up in Microsoft Sway

Natalie TaylorNatalie Taylor Oct 26, 2026 868 views

Question details

The user wants to create a pop-up message in Microsoft Sway to instruct viewers to scroll down or navigate through the presentation.

How to Add a Scroll Instruction Pop-Up in Microsoft Sway
Product
Microsoft Sway
Device & OS
not provided
Scenario
Designing a Sway presentation and wanting to provide clear navigation instructions to new viewers.
Observed behavior
The built-in Sway tutorial pop-up disappears after the first viewing due to browser cookies, and there is no built-in tool to manually recreate a custom pop-up for viewers.
Before you start

Keep in mind that Microsoft Sway's default introductory pop-up is controlled by browser cookies and only appears once per user. You will need to use design elements rather than system pop-ups to manually guide your audience.

Solution 1Recommended

Add On-Screen Navigation Prompts Using Text and Images

Since Sway does not support custom pop-ups, you can use visual cues integrated directly into your presentation's design to instruct users.

Microsoft Sway is designed to automate layouts and responsive behaviors, which means it intentionally limits complex interactive features like custom pop-ups or tooltips. The best approach is to build the instruction directly into your content flow.

1
Open your Sway storyline

Go to sway.office.com and open the presentation you are currently designing.

2
Add a Text or Image card

At the very beginning of your storyline, click the '+' icon to insert a Text or Image card specifically dedicated to navigation instructions.

3
Emphasize the instruction

Type an instruction like 'Please scroll down to continue'. Use the 'Emphasize' or 'Accent' formatting options to make the text stand out to the viewer.

4
Preview the layout

Click the 'Play' button in the top right corner to see how the instructions appear to a first-time viewer without relying solely on the editing preview.

Add On-Screen Navigation Prompts Using Text and Images
Play Mode vs Design Mode: Always test your Sway in Play mode to see exactly what your audience will experience. Certain effects and layout behaviors do not display accurately in the standard design preview.
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  1. 1. Download WPS Office: Visit the official WPS Office website to download the free suite.
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Frequently Asked Questions

Why did the 'scroll down' pop-up disappear in Microsoft Sway?

Microsoft Sway uses a built-in introductory tutorial prompt for first-time viewers. Once a viewer sees it, a browser cookie is stored to improve user experience by preventing the pop-up from appearing repeatedly on subsequent visits.

Can I add custom interactive pop-up buttons in Microsoft Sway?

No. Sway is strictly designed for automated, responsive layouts and does not currently support custom interactive buttons, custom pop-ups, or advanced action triggers like traditional presentation software does.

How do I ensure my audience knows how to navigate my Sway presentation?

The most reliable approach is to include a clear text heading or an introductory image at the very top of your storyline that explicitly tells the reader to 'Scroll down' or 'Swipe right', depending on your layout configuration.

Does my layout choice affect how scrolling works in Sway?

Yes. Sway offers vertical, horizontal, and slideshow layouts. You must ensure your written navigation instructions match the layout you have selected in the Design settings.