Others

How to Change GoDaddy A Records Without Affecting Microsoft 365 Email

Natalie Taylor Sep 27, 2026 869 views

Question details

The user wants to update their GoDaddy A records to point web traffic to a new host while ensuring their Microsoft 365 email service remains uninterrupted.

How to Change GoDaddy A Records Without Affecting Microsoft 365 Email

Product: Microsoft 365
Device & OS: not provided
Scenario: Moving web hosting away from GoDaddy to a new provider while keeping Microsoft 365 email active and fully functional.
Observed behavior: Website traffic needs to be successfully redirected via A records without causing downtime or delivery failures for Microsoft 365 emails managed by MX records.

Before you start

Log in to your GoDaddy account and navigate to your DNS zone file to identify which specific A records control your website traffic, ensuring you do not touch the MX, TXT, or CNAME records associated with Microsoft 365.

Solution 1Recommended

Update GoDaddy A Records While Keeping MX Records Intact

Modify only the domain's A record to redirect web traffic to a new host without breaking Microsoft 365 mail flow.

A records dictate where your web traffic is routed, whereas MX (Mail Exchanger) records handle email delivery. Modifying the A record alone is safe and will not interrupt Microsoft 365 services, as long as email-related DNS records are left untouched.

Log into GoDaddy DNS Management

Sign in to your GoDaddy Domain Control Center, locate the domain you wish to update, and click on 'DNS' to access the records list.

Edit the Target A Record

Find the A record named '@' (which represents your root domain), click 'Edit', and replace the existing IP address in the 'Value' field with the new IP address provided by your new web host.

Confirm MX and TXT Records are Unchanged

Scroll through your DNS records to ensure the MX record (pointing to *.mail.protection.outlook.com) and TXT record (v=spf1 include:spf.protection.outlook.com -all) have not been modified.

Verify with Microsoft Connectivity Analyzer

Wait for the DNS changes to propagate, then visit https://connectivity.office.com/ to run a test and confirm your Microsoft 365 email configuration remains fully functional.

Update GoDaddy A Records While Keeping MX Records Intact

Zero Email Downtime: Because MX records remain untouched, incoming and outgoing Microsoft 365 emails will continue functioning normally even during the DNS propagation period of the A record.

Free Microsoft Office alternative

Try WPS Office as a Lightweight Alternative to Microsoft 365

While managing your domain and email settings via Microsoft 365, consider WPS Office as a free, lightweight, and highly compatible desktop alternative for creating and editing your daily business documents, spreadsheets, and presentations.

1. Download the Installer: Visit the official WPS website and click the free download button for your specific operating system (Windows, Mac, or Linux).
2. Install WPS Office: Run the downloaded installation file and follow the quick on-screen prompts to set up the software suite.
3. Open Office Files Directly: Launch WPS Office and open your existing Microsoft Office files instantly without needing any format conversion.

100% free core features with premium functionalities availableFully compatible with Microsoft Word, Excel, and PowerPoint formats (.docx, .xlsx, .pptx)Manage business documents and correspondence seamlessly, independent of your web hosting environmentFamiliar, tabbed user interface ensures zero learning curve when switching from MS Office

microsoft office alternative - wps office

Frequently Asked Questions

Will changing my GoDaddy nameservers affect Microsoft 365 email?

Yes. If you change your domain's nameservers instead of just the A records, your entire DNS management moves to the new host. You will need to recreate your Microsoft 365 MX, TXT, and CNAME records at the new host immediately to prevent email downtime.

How long does it take for A record changes to take effect?

DNS changes, including updating A records, typically take between a few hours up to 48 hours to fully propagate across the internet. However, your Microsoft 365 email will remain unaffected during this entire period.

What happens if I accidentally delete my MX record in GoDaddy?

If you delete the MX record, incoming emails will fail to deliver to your Microsoft 365 inbox and will bounce back to the sender. You must log back into GoDaddy and re-add the exact MX record assigned to your Microsoft 365 tenant.

Do I need to update any settings in the Microsoft 365 admin center?

No. As long as you only change the A records in your GoDaddy domain management panel to point to a new web host, no settings need to be modified or verified within the Microsoft 365 admin center.

Office Quick Solutions