'%3e%3cpath%20d='M8%200C12.4183%200%2016%203.58172%2016%208C16%2012.4183%2012.4183%2016%208%2016C3.58172%2016%200%2012.4183%200%208C0%203.58172%203.58172%200%208%200ZM11.6162%204.38379C11.2257%203.99337%2010.5927%203.99338%2010.2021%204.38379L8%206.58594L5.79785%204.38379C5.40732%203.99334%204.77429%203.99329%204.38379%204.38379C3.99331%204.77429%203.99335%205.40733%204.38379%205.79785L6.58594%208L4.38379%2010.2021C3.99348%2010.5927%203.99341%2011.2257%204.38379%2011.6162C4.77426%2012.0066%205.40734%2012.0065%205.79785%2011.6162L8%209.41406L10.2021%2011.6162C10.5927%2012.0066%2011.2257%2012.0067%2011.6162%2011.6162C12.0067%2011.2257%2012.0066%2010.5927%2011.6162%2010.2021L9.41406%208L11.6162%205.79785C12.0066%205.40735%2012.0066%204.77429%2011.6162%204.38379Z'%20fill='%23080E17'%20fill-opacity='0.46'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3761_713'%3e%3crect%20width='16'%20height='16'%20fill='white'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
How to Use Microsoft 365 DNS with GoDaddy Web Hosting
Question details
The user wants to use Microsoft 365 for email and identity services without migrating their domain registration or web hosting away from GoDaddy.
- Product
- Microsoft 365
- Device & OS
- not provided
- Scenario
- Setting up Microsoft 365 email routing and verification on a domain that is currently registered and hosted at GoDaddy.
- Observed behavior
- The goal is to correctly update MX, Autodiscover, and SPF records for Microsoft 365 while preserving existing website DNS records.
Ensure you have administrative access to both your Microsoft 365 Admin Center and your GoDaddy account's DNS management page.
Update Microsoft 365 DNS Records in GoDaddy
This solution guides you through verifying your domain and adding the necessary email routing records to GoDaddy without affecting your active website.
By updating specific DNS records, you can direct all email traffic to Microsoft 365 servers while your website remains perfectly functional on GoDaddy web hosting. You only need to add Microsoft's required records and avoid altering your existing 'A' records.
Log in to the Microsoft 365 admin center, navigate to Settings > Domains, click 'Add domain', and enter your GoDaddy domain name.
Follow the prompts to get a TXT verification record from Microsoft. Keep this page open.
Log in to your GoDaddy account, go to DNS Management for your domain, and add the TXT record provided by Microsoft. Return to Microsoft 365 and click 'Verify'.
Once verified, Microsoft will provide MX, CNAME (Autodiscover), and TXT (SPF) records. Add these exactly as specified into your GoDaddy DNS Management panel.
Configure On-Premises Active Directory Synchronization
Use this solution if your organization uses an on-premises Active Directory and needs to sync identities with Microsoft 365.
Need a Lightweight Office Suite? Try WPS Office
While configuring your backend email services with Microsoft 365, you might still be looking for an efficient, cost-effective desktop productivity suite. WPS Office is a highly compatible, free alternative to Microsoft Office that lets you handle documents, spreadsheets, and presentations with ease.
- 1. Download the Installer: Visit the official WPS Office website and download the free installer for your operating system.
- 2. Install the Software: Run the setup file and follow the quick on-screen instructions to install WPS Office.
- 3. Open Your Files: Launch WPS Office and instantly open your existing Microsoft Office files to start editing.
Frequently Asked Questions
Will modifying my DNS records for Microsoft 365 take my GoDaddy website offline?
No, your website will remain online as long as you do not delete or modify your existing 'A' records and web hosting CNAME records within your GoDaddy DNS settings.
How long will it take for my Microsoft 365 email to start working?
After adding the new MX and SPF records to GoDaddy, DNS propagation can take anywhere from a few minutes up to 48 hours to complete fully.
Do I have to move my domain registration to Microsoft to use their email services?
No, you can continue to pay for and manage your domain registration and web hosting at GoDaddy. Microsoft 365 only needs the correct DNS records to handle your email traffic.
