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How to Delete a Yammer or Viva Engage Account

Phi Hung Vo Sep 30, 2026 869 views

Question details

The user needs instructions on how to permanently delete or remove a Yammer or Viva Engage account.

How to Delete a Yammer or Viva Engage Account

Product: Microsoft Viva Engage (formerly Yammer)
Device & OS: not provided
Scenario: Deleting a user profile or account from an organization's Viva Engage network.
Observed behavior: The user is seeking the correct procedure to request or execute an account removal either as a standard user or an administrator.

Before you start

Determine whether you are a standard end user or a Microsoft 365 administrator, as the process for account deletion varies significantly depending on your permissions.

Solution 1Recommended

Request Account Deletion as an End User

Standard users cannot delete their own accounts directly and must contact their IT department to initiate the removal.

In enterprise environments, user accounts for Viva Engage (Yammer) are managed centrally by the organization. You will need assistance from your IT support team to proceed.

Identify your Microsoft 365 Admin

Determine who manages your organization's Microsoft 365 subscriptions. This is usually your IT support desk, helpdesk, or system administrator.

Submit a deletion request

Send a formal request (via email or internal ticketing system) to your IT administrator asking them to remove your Viva Engage or Yammer account.

Wait for confirmation

Your administrator will process the removal through the Microsoft 365 Admin Center and notify you once your access has been revoked.

Self-Service Limitations: Self-service deletion is generally disabled in enterprise environments to maintain corporate data integrity and compliance.

Solution 2

Remove a User Account as a Microsoft 365 Administrator

Administrators can remove user access directly from the Microsoft 365 Admin Center or seek assistance from Microsoft Support.

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Frequently Asked Questions

Can I delete my own Yammer or Viva Engage account?

No, in most organizational environments, end users do not have the necessary permissions to delete their own accounts. You must contact your Microsoft 365 IT administrator to perform the deletion or revoke your access.

What happens to my posts if my Viva Engage account is deleted?

When an account is deleted, the user's previous messages and posts typically remain visible in the network to preserve conversation context. However, the posts will appear as being authored by a 'Former member' or deactivated user, depending on your organization's specific data retention policies.

Is deleting a Viva Engage account the same as deleting a Microsoft 365 account?

Not necessarily. An administrator can simply remove the Viva Engage (Yammer) license from a specific user, which revokes their access to the social platform while keeping their email (Outlook), OneDrive, and other Microsoft 365 services fully intact.

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