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How to Transfer or Export a Yammer and Viva Engage Profile

Kushani Nimanthika Oct 10, 2026 870 views

Question details

The user wants to know if they can migrate their Yammer or Viva Engage profile, group memberships, and private messages to a different account, such as when changing employers.

Product: Viva Engage (Yammer)
Device & OS: not provided
Scenario: Leaving an organization and wanting to take internal communication history, network profile, and messages to a new employer's network.
Observed behavior: Profiles, memberships, and communications are restricted to the host organization and cannot be directly transferred between different organizational accounts.

Before you start

Since Viva Engage networks are privately owned and governed by the host organization, you must initiate any data retrieval requests with your IT department before your employment ends and your network access is revoked.

Solution 1Recommended

Request a Data Export from Your Network Administrator

The only official way to retrieve your data is to ask your current organization's IT admin to export your profile information and messages.

Because Yammer/Viva Engage data is owned by the organization, you do not have permission to export it yourself. Network administrators have access to specific data export tools in the administrative settings.

Any transfer to a new account at a different organization must be done manually by you after receiving the exported data, and is strictly subject to the privacy and security policies of both organizations.

Contact your IT department

Reach out to your network administrator or IT support team to formally request an export of your Viva Engage data before your departure.

Admin performs network data export

The administrator will log into the network administration settings to generate an export of your user data, which typically includes posts and group contributions.

Request private message extraction (if permitted)

If you need private messages, ask the administrator to enable 'private content mode' and utilize the Yammer API to extract these communications, provided this aligns with company policy.

Save the exported data locally

Once the admin provides you with the exported files (usually in CSV or compressed formats), save them securely to a personal drive. You can reference this data manually in the future.

Request a Data Export from Your Network Administrator

Compliance and Policies: Administrators are not obligated to provide this data. The export process is heavily dependent on your employer's internal data retention and privacy policies.

Solution 2

Manually Back Up Crucial Information

If an official data export is denied or taking too long, manually save your most important posts or files before losing access.

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Organize Your Exported Professional Data with WPS Office

While you cannot directly transfer a Viva Engage profile to a new account, you can easily view and organize your exported CSV files, documents, and message logs using WPS Office. It is a powerful, free, and lightweight suite that provides everything you need to manage your professional archives.

1. Download WPS Office: Visit the official WPS website to download and install the free WPS Office suite.
2. Open your exported data: Use WPS Spreadsheets to open CSV data exports provided by your admin, or WPS Writer to open manually saved text documents.
3. Format and secure your archives: Organize your data and easily export it as a secure PDF for long-term personal storage.

Completely free and lightweight office suiteFully compatible with Microsoft Excel (for CSV exports), Word, and PDF formatsEasily organize and search through exported communication logsFamiliar user interface makes transitioning seamless

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Frequently Asked Questions

Why can't I directly transfer my Viva Engage profile to a new employer?

Viva Engage networks are closed environments owned and managed by individual organizations. Because the data contains proprietary company information, direct account-to-account transfers across different companies are restricted by privacy and security boundaries.

Can I keep my private Yammer messages when I leave my company?

Not automatically. You must request your network administrator to export them. They can only do this by enabling Private Content Mode and using the API, which is strictly subject to your company's data privacy policies.

What happens to my Viva Engage account when my employment ends?

Typically, once your organizational account (like your Microsoft 365 login) is deactivated by your IT department, your access to the Yammer or Viva Engage network is immediately removed. Your past posts remain visible to the organization unless the admin deletes them.

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