How to Export All Data from a Yammer Basic Network
Question details
Administrators need to export all data from a Yammer Basic network rather than doing it one user at a time.
- Product
- Yammer Basic
- Device & OS
- not provided
- Scenario
- Network administrators migrating data or backing up the entire Yammer Basic environment.
- Observed behavior
- The standard interface only allows exporting data one user at a time, making a full network export difficult without further access.
Ensure you have the account details of the Yammer Basic network administrator and access to your Microsoft 365 admin credentials before reaching out to support.
Contact Microsoft Support for a Full Network Export
Since the standard Yammer Basic interface limits exports to individual users, you must request temporary admin access from Microsoft to perform a full network export.
Yammer Basic does not natively support bulk exporting of an entire network's data through the standard user interface. To achieve this, intervention from Microsoft Support is required to grant temporary administrative rights.
Navigate to the Microsoft 365 Admin Center and sign in using your administrator credentials.
Click on the 'Support' or 'Help & Support' icon typically located in the bottom right corner or the left-hand navigation pane.
Create a new support ticket stating that you need to perform a full data export for your Yammer Basic network.
Explicitly ask the support agent for temporary administrator access to the Basic network. Once granted, follow the instructions provided by the agent to run the network-wide export.
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Frequently Asked Questions
Can I export all user data directly from the Yammer Basic settings?
No, the standard settings in Yammer Basic only allow you to export data for individual users. A full network export requires contacting Microsoft Support.
What happens after I contact Microsoft Support for a Yammer export?
Microsoft Support will verify your administrative rights and provide you with temporary administrator access to a tool or interface that allows you to perform a full network export.
Is Yammer Basic still supported for full data exports?
Yammer Basic has been phased out in many environments, but Microsoft Support can still assist legacy network administrators in retrieving their data through a formal support ticket.
