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How to Disable SharePoint Embedded and Stop Storage Charges
Question details
The user wants to turn off SharePoint Embedded and stop associated storage billing after enabling the feature for evaluation.
- Product
- SharePoint Embedded
- Device & OS
- not provided
- Scenario
- A user enabled SharePoint Embedded preview for testing but incurred unexpected charges and cannot find the toggle to disable the feature.
- Observed behavior
- Storage charges are accruing, and the option to disable the feature is missing from the SharePoint Admin Center settings.
Ensure you have global or SharePoint administrator permissions in your Microsoft 365 tenant before attempting to manage billing or create a service request.
Submit a Microsoft 365 Service Request to Disable SharePoint Embedded
Since preview settings for SharePoint Embedded cannot be turned off manually from the admin center, you must contact Microsoft Support to disable it and review the charges.
During the preview phase, enabling SharePoint Embedded requires an administrator to acknowledge that the setting cannot be manually turned off. Reversing this configuration and addressing the associated billing meters requires backend intervention from Microsoft.
Log in to the Microsoft 365 admin center using your global or SharePoint administrator credentials.
Navigate to the bottom right of the screen or the left-hand menu and select 'Help & support'.
In the search bar, type a brief description of your issue, such as 'Cannot disable SharePoint Embedded preview', and press Enter.
If the suggested articles do not resolve your issue, click on the 'Contact support' button (usually indicated by a headset icon) at the bottom of the pane.
Fill in the details requesting the SharePoint development and billing teams to disable the embedded configuration and review the accrued storage charges, then submit the service request.
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- 1. Visit the Website: Go to the official WPS Office website.
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Frequently Asked Questions
Why can't I disable SharePoint Embedded directly in the Admin Center?
During the preview phase, enabling SharePoint Embedded often requires an administrator to acknowledge that the setting cannot be manually turned off. Reversing it requires intervention from Microsoft Support.
Will Microsoft refund the storage charges incurred during the preview?
Refunds are evaluated on a case-by-case basis. You must explicitly ask the billing team to review and waive the charges when you submit your Microsoft 365 service request.
What information should I include in my support ticket?
Include your tenant details, the date you enabled SharePoint Embedded, a statement that you cannot disable it via the admin center, and a direct request to halt the associated storage billing.
