How to Fix Clipchamp Keeps Crashing and Video Project Won't Open
Question details
Users are experiencing recurring application crashes or infinite loading screens when attempting to reopen large or complex video projects in Clipchamp.

- Product
- Clipchamp
- Device & OS
- not provided
- Scenario
- Trying to reopen an existing video project that contains large source files or complex edits.
- Observed behavior
- The Clipchamp application or web interface crashes, freezes, or completely fails to open the requested video project.
Ensure you have a stable internet connection, especially if you are using the web version of Clipchamp, and verify that your original media files have not been moved, deleted, or renamed from their original folders.
Update the App and Restart Your Computer
Applying the latest app updates and restarting the system is the most effective first step to clear memory bottlenecks causing Clipchamp to crash.
Large video projects consume significant RAM and processing power. A simple system restart clears the temporary memory cache, while an app update ensures you have the latest performance patches.
Open the Microsoft Store on your computer, navigate to the 'Library' section in the bottom left corner, and click 'Get updates' to install any pending updates for Clipchamp.
Save any other open work, click the Start menu, select the Power icon, and choose 'Restart'. Once rebooted, launch Clipchamp again before opening other heavy applications.

Repair, Reset, or Reinstall Clipchamp
Use this solution if the application files have become corrupted and standard updates do not resolve the crashing issue.
Troubleshoot Browser Settings or Revert System Updates
Ideal for users utilizing the web version of Clipchamp or those who started experiencing crashes immediately following a Windows update.
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Frequently Asked Questions
Why does Clipchamp struggle with large video projects?
Large video projects require significant amounts of RAM and processing power to render previews and manage complex edits. If your computer lacks sufficient memory or processing capabilities, the application may time out or crash when trying to load heavy source files.
Will I lose my project if I reinstall Clipchamp?
No, your video projects are tied to your Microsoft or Clipchamp account. Reinstalling the app clears local cache and corrupted files but will not delete your cloud-synced project timelines. However, always ensure your original media files remain safe on your hard drive.
How can I reduce the chance of Clipchamp crashing in the future?
To minimize crashes, compress excessively large video files before importing them, close unnecessary background applications to free up RAM, and regularly clear your browser cache if you are using the web-based version of Clipchamp.
Does uninstalling a recent Windows update affect my computer's security?
Uninstalling a recent update can temporarily remove newly introduced security patches. It is recommended as a temporary troubleshooting step. Once Microsoft or Clipchamp releases a fix for the compatibility issue, you should re-enable Windows updates.




