How to Fix Microsoft Forms Sections Not Opening at the Top
Question details
Users experience an issue where navigating to a new section in Microsoft Forms maintains the previous scroll position instead of snapping to the top of the new page.
- Product
- Microsoft Forms
- Device & OS
- not provided
- Scenario
- Creating or filling out multi-section surveys, questionnaires, or quizzes.
- Observed behavior
- When a respondent clicks 'Next' to move to a new section, the new section opens partway down the page, skipping the first few questions if the previous section was long.
Keep in mind that Microsoft Forms operates strictly as a closed web-based service, meaning solutions involving VBA or Microsoft Access code will not work for web forms.
Optimize Form Layout with Shorter Sections
Since Microsoft Forms lacks a forced scroll-to-top feature, reducing section length is the best workaround to prevent scroll position issues.
Microsoft Forms currently preserves the page position when moving between sections. If section one is long and section two is short, the user may end up looking at the middle or bottom of section two.
By keeping sections strictly to the height of a standard screen, the scroll position becomes irrelevant.
Navigate to Microsoft Forms and open your survey or quiz in edit mode.
Review your current form layout and identify sections that require the user to scroll down significantly.
Click the 'Add new' button, select the dropdown arrow on the right, and choose 'Section' to break long sections into smaller, screen-sized chunks.
Disregard Incompatible Access VBA Advice
Online forums sometimes mistakenly suggest using Microsoft Access VBA code which is completely incompatible with web-based MS Forms.
Try WPS Office for Your Document and Data Needs
While Microsoft Forms has certain unchangeable web behaviors, you can manage your surveys, spreadsheets, and data collection seamlessly with WPS Office. It provides a free, lightweight, and highly compatible alternative to Microsoft Office.
- 1. Download the software: Visit the official WPS website to download and install WPS Office for free.
- 2. Open existing files: Easily open your existing Microsoft Office files (.docx, .xlsx, .pptx) directly with WPS Office without losing formatting.
- 3. Analyze your data: Export your form data to Excel and open it in WPS Spreadsheets to use advanced charting and data analysis tools.
Frequently Asked Questions
Can I use a custom script to force Microsoft Forms to scroll to the top?
No, Microsoft Forms is a closed web service that does not support custom HTML, CSS, or JavaScript injections to manipulate browser scroll behavior.
Why does the 'SetFocus' code not work on my form?
That specific code is designed for Microsoft Access, which is a desktop database application that uses VBA (Visual Basic for Applications). It cannot be applied to web-based applications like Microsoft Forms.
Will Microsoft fix this scroll position behavior?
Currently, Microsoft has not provided a built-in toggle for this behavior. Users are encouraged to submit feedback directly through the Microsoft Forms interface to request an automatic scroll-to-top feature for new sections.
