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How to Fix Microsoft Loop Workspaces That Will Not Delete

Partner Editor Sep 28, 2026 869 views

Question details

The user is unable to permanently delete Microsoft Loop workspaces, which continue to reappear on the home screen with an error message.

How to Fix Microsoft Loop Workspaces That Will Not Delete

Product: Microsoft Loop
Device & OS: Windows 11, iPadOS
Scenario: Attempting to permanently delete a workspace in Microsoft Loop.
Observed behavior: Deleted workspaces remain visible on the home screen and display a 'Something went wrong while opening the workspace' error when clicked. Clearing the cache only removes them temporarily.

Before you start

Before proceeding, ensure you have a stable internet connection and verify that you are the owner or have the necessary administrative permissions for the workspace you are trying to delete.

Solution 1Recommended

Test Across Different Browsers and Devices

Verify if the issue is a local cache problem or a persistent account-level glitch by testing on alternate platforms.

Often, workspace synchronization issues can be isolated to a specific browser's cache or local device settings. Testing across multiple environments helps determine if the issue is local or server-side.

Clear browser data

Go to your web browser's settings, navigate to the privacy and security section, and clear your browsing history and cache.

Test an alternative browser

Open Microsoft Edge or another supported browser, log into Microsoft Loop, and check if the deleted workspace still appears on the home screen.

Verify on a different device

Access your Microsoft Loop account on another computer or mobile device, such as an iPad, to see if the ghost workspace persists.

Test Across Different Browsers and Devices

Temporary Disappearance: Clearing the browser history may temporarily remove the workspace from your view. If it reappears upon refreshing or closing the browser, the issue is on Microsoft's server side.

Solution 2

Escalate to Microsoft Support

If the workspace reappears across all devices and browsers, the issue requires backend intervention from Microsoft.

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Frequently Asked Questions

Why do deleted Microsoft Loop workspaces keep reappearing?

This is typically caused by a server-side synchronization issue on Microsoft's end. The deletion command is not fully processed across their cloud servers, causing the workspace to show up as a 'ghost' file on your home screen.

Can clearing my browser cache permanently fix the Loop workspace deletion error?

No. Clearing your browser cache may temporarily hide the deleted workspace from your view. However, if it is a service-side issue, the workspace will reappear the next time you refresh the page or reopen Microsoft Loop.

Is the workspace deletion issue related to my account permissions?

Generally, no. Even users who are the owner and global administrator of a workspace have reported this exact issue. If you have the correct permissions and the workspace still reappears with an error, it is a system glitch requiring Microsoft Support.

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