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How to Fix Scrolling Issues in Microsoft Lists on iPhone

Maira MehtabMaira Mehtab Sep 28, 2026 869 views

Question details

The user is unable to scroll or view complete long text entries within the Condition Notes field of the Asset Manager template in the Microsoft Lists mobile application.

Product
Microsoft Lists
Device & OS
iOS / iPhone
Scenario
Attempting to read long text fields in a Microsoft Lists template on a mobile device.
Observed behavior
Long text in the Condition Notes field gets cut off and cannot be scrolled, making it impossible to view the complete entry.
Before you start

Ensure your iPhone is running iOS 16 or later, as the Microsoft Lists app requires this minimum operating system version to function properly.

Solution 1Recommended

Update or Reinstall the Microsoft Lists App

Ensure you have the latest bug fixes by updating iOS and the Microsoft Lists app, or by performing a clean reinstallation.

Scrolling issues in specific list fields are often caused by UI rendering bugs that are patched in newer app updates. Updating both your operating system and the app ensures maximum compatibility.

1
Check for iOS Updates

Open your iPhone Settings, navigate to General, and tap Software Update to ensure your device is running the latest version of iOS.

2
Update Microsoft Lists

Open the App Store, tap your profile icon at the top right, and scroll down to check if an update is available for Microsoft Lists. If so, tap Update.

3
Reinstall the App

If updating does not resolve the bug, long-press the Microsoft Lists icon on your home screen, select Remove App, and delete it. Then, reinstall it from the App Store.

Free Microsoft Office alternative

Manage Your Lists Seamlessly with WPS Office

If you are experiencing persistent display bugs with Microsoft Lists, consider using WPS Spreadsheet to manage your assets, tasks, and notes. It offers a smooth, reliable mobile experience for iOS users without scrolling limitations.

  1. 1. Download WPS Office: Get the free WPS Office app from the iOS App Store.
  2. 2. Create a Spreadsheet: Open the app and create a new Spreadsheet to begin organizing your list data.
  3. 3. Format for Long Text: Select your text cells and enable 'Wrap Text' to easily read long notes without scroll bugs.
100% compatible with Microsoft Excel formats (.xlsx, .xls) for list managementSmooth mobile scrolling and adjustable row heights for long text cellsFree to use across iOS, Android, Windows, and Mac devicesLightweight app with a user-friendly interface tailored for mobile productivity
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Frequently Asked Questions

Does Microsoft Lists support older iPhones?

Microsoft Lists requires iOS 16 or later. If your iPhone cannot update to iOS 16, the app may not install or function correctly.

How do I report a bug in the Microsoft Lists iPhone app?

You can submit detailed feedback directly through the Microsoft Lists app settings menu or by visiting the official Microsoft Lists feedback portal online.

Why does long text get cut off in mobile list apps?

Mobile list views sometimes have fixed row heights or UI rendering limitations that prevent standard touch scrolling within a single text field. These typically require software patches from the app developer to fix permanently.