How to Get Notifications When an Acrobat Sign Web Form Is Completed
Question details
The user needs to know how to configure Acrobat Sign or a custom PDF form to automatically send an email notification when a recipient completes and signs the form.
- Product
- Adobe Acrobat Sign
- Device & OS
- not provided
- Scenario
- Tracking recipient progress on web forms and receiving alerts upon completion.
- Observed behavior
- The user wants to ensure they receive an automatic email with a link to the signed document immediately after the recipient finishes signing.
Ensure you have access to the web form owner's account settings in Acrobat Sign or the original file if you are configuring a custom PDF form.
Enable automatic signing notifications in Acrobat Sign settings
Configure your personal or global account settings in Acrobat Sign to ensure you receive an email as soon as a form is signed.
Acrobat Sign is designed to automatically email the web form owner when an agreement is completed, but this depends on your notification preferences. You can verify and update these settings in your account dashboard to guarantee you never miss a completed document.
Log in to your Acrobat Sign account and navigate to the Account Settings menu.
Click on Personal Preferences, then select the Notifications tab to view your email alert options.
Locate the setting for signing notifications and check the box to ensure you are emailed when a recipient completes and signs the form.
If you are an administrator, verify the relevant Global Settings to ensure notifications are not disabled at the organizational level.
You can also manually check for completed forms at any time by navigating to Manage > Agreements within your dashboard.
Add a custom Submit button to your PDF form
If you are using a custom PDF form instead of a standard Acrobat Sign web form, you can configure a submit button to manually send form data to your email address.
Create Fillable Forms and Manage PDFs with WPS Office
WPS Office offers a powerful PDF editor that lets you create interactive forms, add text fields, insert submit buttons, and easily sign documents. It's a comprehensive tool for all your document needs without relying on expensive enterprise platforms.
- 1. Open WPS PDF: Launch WPS Office and open your document using the built-in WPS PDF tool.
- 2. Access Form Tools: Navigate to the Form tab on the top ribbon to access interactive form field options.
- 3. Add Interactive Fields: Click to insert text fields, checkboxes, or push buttons directly onto your document pages.
- 4. Configure Submit Actions: Double-click any push button to set its properties, such as a 'mailto:' action to submit form data via email.
Frequently Asked Questions
Why am I not getting emails when my Acrobat Sign form is completed?
Your notification preferences might be turned off. Check your Account Settings under Personal Preferences > Notifications to ensure the option for signing notifications is checked.
Does a 'mailto:' submit button work for all users?
A 'mailto:' action relies on the user having a default email client (like Outlook or Apple Mail) set up on their device. If they are using a web browser to view the PDF and haven't configured a default email client, the button may not work as expected.
Where can I find my signed forms if I miss the email notification?
You can always find and download your completed web forms by logging into Acrobat Sign and navigating to the Manage > Agreements tab.
