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How to Get Notified When a Hashtag is Used in Viva Engage
Question details
The user wants to know how to receive an alert or notification automatically whenever a specific hashtag is included in a Viva Engage post.
- Product
- Viva Engage
- Device & OS
- not provided
- Scenario
- Monitoring specific topics, campaigns, or keywords within a Viva Engage community by tracking hashtag usage.
- Observed behavior
- Viva Engage does not offer a standard built-in user setting to send alerts when a particular hashtag appears in a new message.
Ensure that your Viva Engage community is connected to a Microsoft 365 group and that you have active access to Microsoft Power Automate to create automated workflows.
Use Power Automate to Create Custom Hashtag Alerts
Since Viva Engage lacks a native hashtag notification feature, you can utilize Microsoft Power Automate to monitor incoming messages and send custom email alerts when your desired hashtag is detected.
This workaround relies on the deep integration between Viva Engage and the broader Microsoft 365 ecosystem. By setting up an automated cloud flow, you can command the system to scan every new post in a specific community.
When the flow detects the hashtag you specified, it can immediately trigger a notification to your email inbox, ensuring you never miss important updates related to that topic.
Log in to your Microsoft 365 account portal, open the App launcher, and navigate to the Power Automate application.
Click on 'Create' in the left sidebar, select 'Automated cloud flow', and give your new flow a recognizable name.
Search for the Viva Engage (or Yammer) connector. Select the trigger named 'When a new message is posted in a community' and specify the community you want to monitor.
Click 'New step' and choose the 'Condition' control. Set the condition to check if the 'Message body' (dynamic content) contains your specific hashtag (e.g., #ProjectLaunch).
In the 'If yes' branch, add the 'Send an email (V2)' action. Fill in your email address and customize the subject and body to include details of the Viva Engage message. Save and test your flow.
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- 1. Download WPS Office: Visit the official WPS website and download the free installation package for Windows, Mac, or Linux.
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Frequently Asked Questions
Can I get native push notifications for hashtags in the Viva Engage mobile app?
No, currently Viva Engage does not offer native push notifications or built-in alerts for specific hashtags on either the desktop or mobile app versions. You must rely on third-party integrations like Power Automate.
Does Power Automate require a premium license to connect with Viva Engage?
Basic integration using the Viva Engage connector to trigger standard emails usually falls under the standard Microsoft 365 licensing, provided your organization's IT admin has not restricted Power Automate capabilities.
Can I set up hashtag alerts for a private Viva Engage community?
Yes. As long as you are a recognized member of that private community and it is connected to an underlying Microsoft 365 group, your Power Automate account will have the necessary permissions to monitor its messages.
Is Yammer the exact same platform as Viva Engage?
Yes, Microsoft completely rebranded Yammer to Viva Engage. The core functionality regarding communities, threads, hashtags, and Power Automate workflow integrations remains fundamentally the same.
