How to Let Microsoft Bookings Attendees Bypass the Teams Lobby
Question details
Users want to automatically allow attendees of Microsoft Bookings meetings to bypass the Microsoft Teams waiting lobby.
- Product
- Microsoft Bookings / Microsoft Teams
- Device & OS
- not provided
- Scenario
- Manually created Bookings meetings place attendees in the Teams lobby by default.
- Observed behavior
- Attendees are held in the Teams lobby instead of joining the meeting directly because the Bookings calendar acts as the organizer with default lobby policies.
Ensure you have administrator access to the Microsoft Teams admin center, as changing the meeting policy for a Bookings account requires admin privileges.
Configure the Booking Account's Meeting Policy via Teams Admin Center
The most effective way to prevent attendees from waiting in the lobby is to have an administrator update the meeting policy for the Bookings calendar account.
Because the Bookings calendar acts as the meeting organizer, its specific meeting policies dictate the lobby behavior for all attendees.
Navigate to the Microsoft Teams admin center at https://admin.teams.microsoft.com/dashboard and log in with your administrator credentials.
In the left-hand navigation menu, expand the 'Meetings' section and click on 'Meeting policies'.
Select the policy assigned to the Bookings calendar account or create a new custom policy specifically for it.
Scroll to the 'Participants & guests' section. Change the 'Who can bypass the lobby' setting to 'Everyone' or your preferred attendee group.
Save the changes. If you created a new policy, ensure it is accurately assigned to the Bookings calendar account.
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Frequently Asked Questions
Why do my Bookings attendees keep getting stuck in the Teams lobby?
When Bookings creates a Teams meeting, the Bookings calendar account acts as the meeting organizer. If the default meeting policy for that account requires attendees to wait in the lobby, all clients will be placed there until manually admitted.
Can a non-admin user change the lobby settings for a Bookings meeting?
Typically, no. The lobby policy is tied to the Bookings calendar account, requiring a Teams administrator to adjust the global or specific meeting policies in the Teams admin center.
How long does it take for Teams meeting policy changes to take effect?
After a Teams administrator updates the 'Who can bypass the lobby' setting, it can take anywhere from a few minutes to up to 24 hours for the policy to fully apply to the Bookings account.
