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How to Notify Administrators When Quarantined Email is Released in Microsoft 365

Aamir Naveed Akram Sep 27, 2026 870 views

Question details

Administrators need a way to receive automatic email notifications whenever another admin releases or denies a quarantined email.

How to Notify Administrators When a Quarantined Email is Released

Product: Microsoft 365 Admin Center
Device & OS: not provided
Scenario: Monitoring quarantine administrative actions and tracking when emails are released or denied by other IT staff.
Observed behavior: Microsoft 365 does not currently provide a standard, built-in email notification specifically for these administrator actions.

Before you start

Ensure you have the necessary administrative privileges (such as Security Administrator or Global Administrator roles) in Microsoft 365 to view and manage alert policies and unified audit logs.

Solution 1Recommended

Review and Configure Microsoft 365 Alert Policies

While standard notifications aren't natively available for this exact action, checking the alert policies can help you identify related administrative alerts.

Microsoft 365 Defender allows administrators to create and manage alert policies that trigger notifications for various security and administrative events. Though a direct template for 'admin releasing a quarantine email' may be missing, monitoring audit logs or custom alerts is the recommended workaround.

Access the Microsoft 365 Defender portal

Navigate to Alert Policies

Go to 'Email & collaboration' in the left-hand navigation pane, then select 'Policies & rules', and click on 'Alert policies'.

Review available triggers

Search through the existing alert policies or attempt to create a new custom policy to see if a trigger matching quarantine release actions can be configured for your specific tenant.

Review and Configure Microsoft 365 Alert Policies

System Limitations: Because there is no standard email notification for this exact event, you may need to rely on periodic reviews of the Unified Audit Log to track who released specific emails.

Solution 2

Submit a Feature Request via the Microsoft Feedback Portal

Since this is a known product limitation, submitting feedback to Microsoft can help prioritize the addition of this notification feature in future updates.

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Frequently Asked Questions

Can end-users be notified when their email is quarantined?

Yes, administrators can configure quarantine policies in Microsoft 365 Defender to send end-user spam notifications, allowing users to review and request the release of their own quarantined messages.

Where do administrators view quarantined emails in Microsoft 365?

Admins can view and manage quarantined messages by logging into the Microsoft 365 Defender portal, navigating to 'Email & collaboration', and selecting 'Review' followed by 'Quarantine'.

Is there a workaround to track who released a quarantined email?

Administrators can run an audit log search in the Microsoft 365 compliance center to track administrative actions, which includes identifying who released specific emails from the quarantine.

Can I set up rules to bypass quarantine for specific trusted senders?

Yes, admins can use Exchange mail flow rules (transport rules) or configure the Tenant Allow/Block List to ensure that legitimate emails from trusted senders bypass spam filters and are not sent to quarantine.

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