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How to Recover Missing Tasks from My Day in Microsoft Planner

Partner Editor Sep 28, 2026 868 views

Question details

The user needs to recover tasks that disappeared from the My Day view or find missing Private Tasks in Microsoft Planner.

How to Recover Missing Tasks from My Day in Microsoft Planner

Product: Microsoft Planner
Device & OS: not provided
Scenario: Locating tasks that were removed after the daily refresh or attempting to restore lost private task data.
Observed behavior: Tasks added to the My Day view disappear during the daily refresh. Additionally, Private Tasks may go completely missing and cannot be located in the usual task views.

Before you start

Keep in mind that Planner's My Day view automatically clears tasks during its daily refresh. These tasks are not deleted; they simply return to their original plans.

Solution 1Recommended

Search the Original Plan for Cleared Tasks

Check the source plans to locate tasks that were automatically removed from your My Day view.

When the daily refresh occurs, Microsoft Planner clears your My Day list so you can start fresh. The tasks themselves are perfectly safe and remain in the specific plans where they were originally created.

Open original plan

Navigate to the specific Private Tasks plan or the original team plan where the missing task was created.

Check task views

Look through the completed, scheduled, and unscheduled task lists within the plan to locate your item.

Use the search feature

Use the Planner search bar to search for specific keywords from the missing task's title.

Search the Original Plan for Cleared Tasks

Solution 2

Request Data Recovery via Support Ticket

If private tasks are genuinely missing from all views, you will need an administrator's help to contact Microsoft support.

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Frequently Asked Questions

Why did my tasks suddenly disappear from My Day in Planner?

Tasks disappear from the My Day view because Planner performs a daily refresh designed to clear your list for a new day. The tasks themselves are not deleted; they simply stop appearing in the My Day view and can be found in their original plans.

How long does Microsoft retain deleted Planner tasks for recovery?

Microsoft typically retains data for a limited time (often up to 30 days) after deletion. Because recovery windows are strict, you should contact your administrator to open a support ticket immediately if you notice tasks are permanently missing.

Can I open a Microsoft 365 support ticket myself?

Standard users cannot typically open data recovery tickets directly with Microsoft. You must contact your organization's Microsoft 365 administrator, who has the required permissions to access the support channel on behalf of the company.

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